Ratings based on 487 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Ron,We're delighted to hear you had an enjoyable stay with us! Should you have any further feedback to share, please feel free to reach out to us directly. Your satisfaction is our top priority.
by A verified traveler
Posted 16 Sep 2024
Staff was great! Especially Jonathan
Comment from Hotel Management
19 Sep 2024 by Manager, Hotel Management
Hello Karen,We are delighted to hear that Jonathan made a positive impact during your stay. Your kind words will be shared with him. Thank you for taking the time to acknowledge our staff's efforts. We look forward to welcoming you back in the future.
by A verified traveler from Conifer
Posted 8 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Manager, Hotel Management
Hello Bryant,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello Daniel,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back in the future for another exceptional stay.
by A verified traveler
Posted 6 Aug 2024
We were very comfortable. It was clean safe. Will stay there again in the future.
Comment from Hotel Management
7 Aug 2024 by Manager, Hotel Management
Hello Alberto,We are delighted to hear that you found your stay comfortable and safe. We look forward to welcoming you back in the future. Thank you for taking the time to share your experience with us.
by A verified traveler from Abbeville
Posted 13 Jul 2024
Room was in poor condition and need a deep cleaning. Insects, dirt and other things in the corners and under the AC unit. Fixtures were dented and rusty. Staff was gracious and very helpful.
Comment from Hotel Management
15 Jul 2024 by Manager, Hotel Management
Hello John, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 29 Jun 2024
Comment from Hotel Management
30 Jun 2024 by Manager, Hotel Management
Hello Candace,We're delighted to hear you had a pleasant stay with us! Should you have any further feedback to share, please don't hesitate to reach out. We look forward to welcoming you back soon.
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
27 Jun 2024 by Manager, Hotel Management
Hello Betty, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any specific details about your stay so we can address them accordingly. Hope to have the opportunity to welcome you back in the future for a better experience.
by A verified traveler
Posted 18 Jun 2024 on Hotels
this is our 4th times staying here, it is covenanted to what we go for, plenty of different food sources, always nice and clean friendly. we enjoy our stay there every time.... breakfast is good could start earlier, (before 7 am) we get up early, like 5am... lol
Comment from Hotel Management
20 Jun 2024 by Manager, Hotel Management
Hello THOMAS,Thank you for sharing your positive experience with us! We are delighted to hear that you continue to enjoy your stay at our hotel and appreciate our variety of food options and cleanliness. We will take note of your feedback regarding the breakfast timing and consider it for future improvements. We look forward to welcoming you back for your 5th stay!
by A verified traveler
Horrible hotel hell
Posted 17 Jun 2024 on HotelsThis room doesn't deserve a star of any kind . The place was filthy. The first room i was in had mold on the shower wall and the shower curtains were filthy. The second room had holes in the sheets and spread. And the mattress was hideous.
Comment from Hotel Management
19 Jun 2024 by Manager, Hotel Management
Hello Gwendolyn, We appreciate your feedback and apologize for any inconvenience. We take cleanliness seriously and will address these concerns with our housekeeping team. Your comments will help us improve our services for future guests.
