Ratings based on 1,036 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Millington
Posted 6 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Millennium Maxwell House Hotel Nashville, Hotel Management
Dear David, Thank you for the five-star review! We are delighted to be your chosen Nashville destination and we can't wait to welcome you again soon.Sincerely,Millennium Maxwell House Hotel Nashville
by A verified traveler
Posted 3 Jan 2025
Nice, clean, friendly staff.
Comment from Hotel Management
5 Jan 2025 by Millennium Maxwell House Hotel Nashville, Hotel Management
Dear Mario, Thank you for the awesome rating! We look forward to your next visit. Sincerely, Millennium Maxwell House Hotel Nashville
by A verified traveler from Toronto
Posted 3 Jan 2025
My father and I had a fantastic New Year’s Eve in Nashville, thanks in part to this hotel. The convenient shuttle to downtown, with extended hours for the Jack Daniel's New Year’s Bash, was a major perk. The staff were exceptionally friendly and helpful, adding to the positive experience.
The hotel exterior shows its age, but the interiors are being modernized, and the price felt fair. Our room was comfortable but could have been cleaner; I found thick dust on the headboard and left a playful "Happy New Year 2023/2024" message for the cleaning staff. Noise was noticeable—crying babies and partygoers—but not disruptive for us.
The continental breakfast was basic (boiled eggs, bagels, and waffles) and could use better organization. The two waffle makers caused long waits, and having toasters in the same area created crowding. Offering ready-to-eat baked goods or relocating the toasters would fix this easily.
The highlight of our stay was the hotel bar. Matthew was incredibly personable and engaging, and Sam, though new, handled the lively New Year’s crowd like a pro. Their energy made the evening even better.
Overall, while there are areas for improvement, the friendly staff, thoughtful amenities, and great bar made this a memorable and enjoyable stay.
Comment from Hotel Management
10 Jan 2025 by Millennium Maxwell House Hotel Nashville, Hotel Management
Hi Stephanie,Thanks so much for sharing your experience! We're happy to hear you had a great New Year’s Eve, enjoyed the shuttle service, and had a good time at our bar. We'll pass along your compliments to the staff as they’ll be thrilled to know they made your evening even better. We appreciate your feedback about the room and breakfast setup. We’ll definitely keep your suggestions in mind as we continue to improve. Looking forward to welcoming you back soon!Sincerely,Millennium Maxwell House Hotel Nashville
by A verified traveler from Toronto
Posted 3 Jan 2025
My father and I had a fantastic New Year’s Eve in Nashville, thanks in part to this hotel. The convenient shuttle to downtown, with extended hours for the Jack Daniel's New Year’s Bash, was a major perk. The staff were exceptionally friendly and helpful, adding to the positive experience.
The hotel exterior shows its age, but the interiors are being modernized, and the price was very reasonable for Nashville (especially with the free shuttle). Our room was comfortable but could have been cleaner; I found some thick dust on the headboard and left a playful "Happy New Year 2024" message in the dust for the cleaning staff to clean, haha. Noise levels could be an issue for light sleepers; I could hear crying babies and New Year’s revelry from other guests, but this didn’t bother us.
The continental breakfast was basic (boiled eggs, bagels, and waffles) and could use better organization. The two waffle makers caused long waits, and having toasters in the same area created crowding. Offering ready-to-eat baked goods or relocating the toasters would fix this easily.
On a high note, the hotel bar was a highlight! Matthew was outstanding—personable, engaging, and fun to chat with—and Sam, though new, did a fantastic job handling the lively crowd on New Year’s Eve. Their energy added an extra layer of enjoyment to our evening.
Overall, while there are areas for improvement, the friendly staff, thoughtful amenities, and great bar made this a memorable and enjoyable stay.
Comment from Hotel Management
5 Jan 2025 by Millennium Maxwell House Hotel Nashville, Hotel Management
Dear Stephanie, Thank you for sharing your amazing experience with us! It's wonderful to know that our ideal location and the stellar service of our team could elevate your celebration here. We appreciate your feedback and will be shared with our team. We wish you a wonderful year ahead and more celebrations together!Sincerely, Millennium Maxwell House Hotel Nashville
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Millennium Maxwell House Hotel Nashville, Hotel Management
Dear Krystal,Thank you for sharing your thoughts with us. We appreciate your feedback and will continue working to improve. We hope to have the chance to provide you with a better experience on your next visit!Sincerely,Millennium Maxwell House Hotel Nashville
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Millennium Maxwell House Hotel Nashville, Hotel Management
Dear Kelli,Thank you for your wonderful review! We’re thrilled to hear you had such a great experience with us. We look forward to welcoming you back on your next visit!Sincerely,Millennium Maxwell House Hotel Nashville
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Millennium Maxwell House Hotel Nashville, Hotel Management
Dear Clay,Thank you so much for your fantastic feedback! We're thrilled to hear you had a great experience with us. We look forward to welcoming you back soon!Sincerely,Millennium Maxwell House Hotel Nashville
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by -Millennium Maxwell House Hotel Nashville, Hotel Management
Dear MB, Thanks so much for the incredible review! We’re overjoyed to learn about your fantastic experience. We can’t wait to welcome you back for many more unforgettable stays in the future. Sincerely, -Millennium Maxwell House Hotel Nashville
by A verified traveler
Posted 18 Dec 2024
Comfortable and clean .
Comment from Hotel Management
18 Dec 2024 by Millennium Maxwell House Hotel Nashville, Hotel Management
Dear Tim,Thank you for your wonderful feedback! We’re delighted to hear you found your stay comfortable and clean. We hope to welcome you back soon for another great visit.Sincerely,Millennium Maxwell House Hotel Nashville
by A verified traveler from Carbondale
Posted 14 Dec 2024
Great place!
Comment from Hotel Management
15 Dec 2024 by Millennium Maxwell House Hotel Nashville, Hotel Management
Dear Terence,Thank you for your wonderful review! We’re glad you enjoyed your stay here. We look forward to welcoming you back soon. Sincerely, Millennium Maxwell House Hotel Nashville
