Ratings based on 993 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
GOOD BREAKFAST/VARIETY
by A verified traveler
Posted 23 Sep 2024
Rooms were really large. Breakfast was good but lobby seeting is pretty small/ limited. We stayed for a soccer tournament & the elevator situation is pretty slow so we took the stairs most of the time. Would stay here again though.
Comment from Hotel Management
26 Sep 2024 by General Manager, Hotel Management
Thank you for staying with us and for your feedback. We look forward to seeing you again.
by A verified traveler
Posted 13 Sep 2024
One of the nicest hotels I have been in in a long while!
Comment from Hotel Management
13 Sep 2024 by Oscar, Hotel Management
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
by A verified traveler
Posted 11 Sep 2024
The staff was friendly and helpful. The room was clean and it was a very quiet place to sleep. It’s close to stores and restaurants ( you do have to drive) but not very far.
Comment from Hotel Management
12 Sep 2024 by General Manager, Hotel Management
Thank you so much for staying with us and for taking the time to share your experience. We hope you will stay with us again soon.
by A verified traveler from Lakeville
Posted 10 Sep 2024
Love the room arrangement with a sleeping area partially divided from a living room space. Great big comfortable couch for relaxing was our favorite spot for watching the big screen TV.
Breakfast wasn’t the exact same choices each day, and everything was fresh and very tasty!
Comment from Hotel Management
12 Sep 2024 by General Manager, Hotel Management
We are so happy you enjoyed the room layout. We appreciate your feedback and hope to see you again.
by A verified traveler
Posted 23 Aug 2024
Ty
Comment from Hotel Management
24 Aug 2024 by Oscar, Hotel Management
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
by A verified traveler from Bullhead City
Posted 23 Aug 2024
The hotel was well maintained, clean and comfortable.
Comment from Hotel Management
24 Aug 2024 by Oscar, Hotel Management
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
22 Aug 2024 by Oscar, Hotel Management
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
by A verified traveler
Posted 12 Aug 2024
Overalls was happy with the hotel. Breakfast wasn’t the greatest, eggs cold.
Comment from Hotel Management
12 Aug 2024 by General Manager, Hotel Management
Thank you so much for staying with us. We are glad you enjoyed your stay. I am so sorry the eggs got cold at breakfast. Thank you for the feedback.
by A verified traveler
Posted 6 Aug 2024
Comment from Hotel Management
27 Aug 2024 by General Manager, Hotel Management
Thank you for staying with us on your recent trip to Hendersonville. We are sorry the stay was not perfect and appreciate your feedback. We hope you will consider staying with us again in the future.
