Ratings based on 999 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by GM, Hotel Management
Dear Colin, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us! Best, Ihab Beshay, GM
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by GM, Hotel Management
Dear Caroline, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Ihab Beshay, GM
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear Jamison, I am sorry to hear that we let you down and you didn't enjoy your stay. We never want to leave our guests with a poor impression of our Hyatt House. I apologize for our shortcomings and hope that we have the chance to redeem ourselves to you on a future visit. Sincerely, Ihab Beshay, GM
by A verified traveler
Posted 21 Nov 2024
This was perfect for a family!
Comment from Hotel Management
22 Nov 2024 by GM, Hotel Management
Dear Milly, We're happy to hear from you and glad you enjoyed your stay. We appreciate your family choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your family's travels. We appreciate your feedback and hope to see you again soon for more family fun. Best, Ihab Beshay, GM
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by GM, Hotel Management
Dear Kevin, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Ihab Beshay, GM
by A verified traveler
Posted 19 Nov 2024
rather not
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Omega, Thank you for taking the time to leave a review. I'm sorry to see that your experience wasn't satisfactory. We are committed to improving and hope to better serve you in the future. Thank you for staying with us. Sincerely, Ihab Beshay, GM
by A verified traveler
Posted 18 Nov 2024
Great staff, cozy and clean room for your stay.
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear ByungGun, Thank you for sharing this frame-worthy review. I feel our accommodations are some of the finest and your feedback helps validate that opinion. Your review and recommendation are very much appreciated. We look forward to serving you in the future. Best, Ihab Beshay, GM
by A verified traveler
Posted 17 Nov 2024
Great room layout
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear Mary, Thank you for taking the time to leave us this review. We are happy to hear that our comfortable room layout made for a great stay. Please come see us again soon! Best, Ihab Beshay, GM
by A verified traveler
Posted 17 Nov 2024
The property was clean
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear Dyneshia, We pride ourselves on providing excellent service and spotless accommodations, so it is wonderful to hear that you appreciate our efforts. Your feedback will be shared with the team as they work hard to ensure the property is as clean and comfortable as possible. Thank you for your review, and please come back anytime. Best, Ihab Beshay, GM