Ratings based on 1,199 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Front desk and valet were polite and friendly.
Location was very convenient. Prices were too expensive and I didn't get a senior discount option. I would recommend the hotel to others.
by A verified traveler
Posted 19 Nov 2024
Only thing was only one elevator working.
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Tanya, we’re delighted you loved your experience at Holiday Inn Express Nashville Downtown. Rest assured, attention is given to ensuring smooth operations. We hope to see you again soon for another enjoyable visit!
by A verified traveler
Posted 18 Nov 2024
Staff is amazing
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Matthew, thank you for staying with us at Holiday Inn Express Nashville Downtown. The team is thrilled to hear that you found them amazing! We're looking forward to welcoming you back.
by A verified traveler
Posted 17 Nov 2024
It was close to the music venues and bars..
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Elizabeth, thank you for staying with us at Holiday Inn Express Nashville Downtown. We're glad the location was convenient for exploring the music venues and bars. We hope to welcome you back again soon!
by A verified traveler
Posted 17 Nov 2024
Friendly staff & love the location
Comment from Hotel Management
18 Nov 2024 by Customer Service, Hotel Management
Sandra, it’s great to know you had a pleasant stay at Holiday Inn Express Nashville Downtown. The team is thrilled you appreciated their friendliness and enjoyed the location. We're looking forward to welcoming you back!
by A verified traveler
Posted 15 Nov 2024
2nd time at this property, friendly people, clean rooms, price was good
Comment from Hotel Management
17 Nov 2024 by Customer Service, Hotel Management
Michael, it’s wonderful to hear you had another great stay at Holiday Inn Express Nashville Downtown. The team is delighted to know you appreciated the friendly service and clean accommodations. We look forward to your next visit!
by A verified traveler
Posted 15 Nov 2024
Carpet in breakfast area is terrible and desperately needs replacing!!
Staff very helpful
Comment from Hotel Management
16 Nov 2024 by Customer Service, Hotel Management
Audrey, thank you for sharing your observations. It's great to hear the team members were helpful during your stay. Your feedback regarding the breakfast area will be considered as we continue to make improvements.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Customer Service, Hotel Management
Cheryl, thank you for staying with us at Holiday Inn Express Nashville Downtown. We’re thrilled you enjoyed your time with us and hope to welcome you back again soon!
by A verified traveler from Salt Lake City
Posted 14 Nov 2024
Very generic room
Nothing soecial
Comment from Hotel Management
16 Nov 2024 by Customer Service, Hotel Management
Steven, thank you for sharing your feedback. The team at Holiday Inn Express Nashville Downtown is always striving to provide a comfortable stay for guests. Your insights are valuable, and they help in ensuring an even better experience in the future. We’re looking forward to welcoming you back.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Customer Service, Hotel Management
Corrina, thank you for choosing to stay with us at the Holiday Inn Express Nashville Downtown. We're thrilled you had a pleasant experience and look forward to welcoming you back in the future.
