Ratings based on 979 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Customer Service, Hotel Management
Chaoyi, thank you for staying with us at Hampton Inn Nashville/Vanderbilt. It's wonderful to see you had a great experience. Our team looks forward to welcoming you back soon!
by A verified traveler
Posted 20 Dec 2024
Nice place. Very convenient to Vanderbilt.
Comment from Hotel Management
23 Dec 2024 by Customer Service, Hotel Management
Chris, it’s wonderful to hear you had a great time at Hampton Inn Nashville/Vanderbilt. The convenience to Vanderbilt is something many guests appreciate. We look forward to welcoming you back soon!
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Customer Service, Hotel Management
JOSE, thank you for staying with us at Hampton Inn Nashville/Vanderbilt. We hope you had a great experience and look forward to welcoming you back soon.
by A verified traveler
Posted 12 Dec 2024
Overcharged for parking and also received an invoice with our name but someone else’s card and charges to our room when we prepaid through Expedia. Check your statements!
Comment from Hotel Management
13 Dec 2024 by General Manager., Hotel Management
So sorry for the confusion and miss charges. As the 3rd party company uses a virtual card to cover your prepaid reservation. The 3rd party company also had you paying the taxes on the room and this has already been collected and please watch for the refund on your account. Also reach out to the hotel with any discrepancy on your bill and thank you for staying with us. Have a Happy Holiday Season.
by A verified traveler from Coolangatta
Posted 28 Nov 2024
Great place to stay, ver convenient for getting to the centre for the great music
Comment from Hotel Management
28 Nov 2024 by Customer Service, Hotel Management
Michael, we're delighted you loved your experience at Hampton Inn Nashville/Vanderbilt. It's fantastic to hear that the location was convenient for your musical adventures in the city. We look forward to welcoming you back for more memorable stays.
by A verified traveler from Miami Beach
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
John, thank you for choosing to stay with us at Hampton Inn Nashville/Vanderbilt. We are thrilled you enjoyed your stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Brandon, thank you for staying with us at Hampton Inn Nashville/Vanderbilt. We're glad you had a pleasant experience during your visit and look forward to welcoming you back soon.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Kevin, thank you for staying with us at Hampton Inn Nashville/Vanderbilt. We're thrilled you had a positive experience and look forward to welcoming you back!
by A verified traveler
Posted 28 Oct 2024
Father - Daughter trip to Nashville.
The staff were fantastic.
Breakfast was great.
The room was perfect!
Will definitely stay again.
Comment from Hotel Management
1 Nov 2024 by Customer Service, Hotel Management
Julia, we’re delighted you loved your experience at Hampton Inn Nashville/Vanderbilt. Our team members are thrilled to hear you enjoyed the breakfast and found the room ideal for your visit. We look forward to welcoming you back for another wonderful stay!
by A verified traveler
Posted 27 Oct 2024
This hotel is in need of major renovations. Surprised that this is a Hilton property. The only good thing about it was convenience
Comment from Hotel Management
27 Oct 2024 by Hotel Team, Hotel Management
We appreciate the feedback, Timothy.We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward.We hope for the opportunity to host you again soon for a more positive experience.
