Ratings based on 672 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2024
Loved that this place is pet friendly and very accommodating.
Comment from Hotel Management
26 Jun 2024 by Hotel Manager, Hotel Management
Dear Erica,Thank you for your feedback. We're thrilled to hear that you enjoyed our pet-friendly accommodations! It was a pleasure having you and your pet stay with us. We look forward to welcoming you both back for another enjoyable visit.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
27 Jun 2024 by Hotel Manager, Hotel Management
Dear Lilia,Thank you for rating your stay with us 4 out of 5. We're pleased to hear you had a good experience. Your feedback is valuable, and we look forward to welcoming you back and striving for a 5-star experience next time.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
26 Jun 2024 by Hotel Manager, Hotel Management
Dear Shuron,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities; your satisfaction is our top priority.We look forward to welcoming you back for another stay.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
25 Jun 2024 by Hotel Manager, Hotel Management
Dear Shakyra,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Jun 2024
I was on a road trip, and just needed a bed and a shower. So I am totally fine with the Econo Lodge for what it is. However the employee at the front desk ( White man with glasses, I think Kyle was TERRIBLE. He should not represent any company in guest services. He was absolutely the worst. No greeting. No smile, please and thank you’s. I felt like I was interrupting him from sitting on his ass and he didn’t want to be bothered.
Comment from Hotel Management
21 Jun 2024 by Hotel Manager, Hotel Management
Dear Shakyra,Thank you for your feedback. We're glad our facilities met your needs during your road trip. However, we deeply apologize for the negative experience with our front desk staff. Your comments regarding Kyle's behaviour are noted, and we will address this to ensure better service in the future. We appreciate your understanding and hope to serve you better next time.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
19 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your fantastic review! We're thrilled to hear you had a wonderful stay with us. Looking forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 17 Jun 2024
Right across from Nashville Shores
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Rheagan,We appreciate your feedback regarding our convenient location near Nashville Shores. If you encountered any issues during your stay, please contact our management team to discuss further. Your input helps us improve our guest experience.
by A verified traveler
Posted 14 Jun 2024
Bugs
Comment from Hotel Management
15 Jun 2024 by Hotel Manager , Hotel Management
Dear Angela,We're sorry to hear that you had a negative experience during your stay with us. We have a vigorous pest control program and can assure you that no insects are in our rooms. Please know that we take all guest concerns seriously and would appreciate the opportunity to investigate the situation and come to a resolution. We hope to have the chance to improve your experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Jun 2024
Breakfast was a joke
Comment from Hotel Management
13 Jun 2024 by Hotel Manager , Hotel Management
Dear Steven,Thank you for your feedback regarding breakfast. We apologize that it did not meet your expectations during your stay. Your comments are valuable, and we will use them to improve our offerings for future guests. We appreciate your input and hope to welcome you back for an improved experience.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay overall. If there are any specific areas where we can improve and earn that fifth star next time, please don't hesitate to let us know. We hope to welcome you back soon!Sincerely, Hotel Manager
