Ratings based on 990 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Great place to stay. We were expecting our first grandchild and it was very convenient
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Heather, it’s wonderful to hear you had a great time at Courtyard Nashville Vanderbilt/West End. Congratulations on the upcoming arrival of your first grandchild! We're delighted you found our location convenient. We hope to welcome you back in the future.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Lisa, thank you for choosing Courtyard Nashville Vanderbilt/West End. We’re delighted you loved your experience and hope to welcome you back soon!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Dawn, we're delighted you loved your experience at Courtyard Nashville Vanderbilt/West End. It's wonderful to have been part of your memorable stay, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 8 Nov 2024
Clean, friendly staff , close to the music.
Parking overpriced is my only dislike
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Steven, thank you for sharing your experience. It's great to know that you found the location convenient and appreciated the cleanliness and friendly team members. Parking arrangements are made transparent on our platforms, and we value your feedback. We hope you enjoyed your time at Courtyard Nashville Vanderbilt/West End and look forward to welcoming you back.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Emily, the hotel team values guest feedback and aims to ensure every visitor has a satisfying experience. Thank you for staying with us. We look forward to having another chance to offer you a better experience next time.
by A verified traveler
Posted 4 Nov 2024
Everyone was friendly, accommodating and location was very clean
Comment from Hotel Management
5 Nov 2024 by Customer Service, Hotel Management
Marisel, thank you for staying with us at Courtyard Nashville Vanderbilt/West End. It’s wonderful to hear you found our team members friendly and accommodating, and that you enjoyed our clean location. We hope to welcome you back soon.
by A verified traveler
Posted 4 Nov 2024
Great staff
Comment from Hotel Management
4 Nov 2024 by Customer Service, Hotel Management
Suzanne, we're delighted you loved your experience at Courtyard Nashville Vanderbilt/West End. It's wonderful to hear such positive feedback about our team members. We hope to welcome you back again soon!
by A verified traveler
Posted 3 Nov 2024
It was wonderful!
Comment from Hotel Management
4 Nov 2024 by Customer Service, Hotel Management
Rachel, we're delighted you loved your experience at Courtyard Nashville Vanderbilt/West End!
by A verified traveler
Posted 3 Nov 2024
Surprised to show up and have to pay $48 per night for parking. Other similar properties in the same are had free parking. Also had been looking forward to the outdoor fire pit in the patio area but is not turned on during our three day stay.
Comment from Hotel Management
4 Nov 2024 by Customer Service, Hotel Management
Randy, while we regret any surprises with the parking situation, we want to clarify that information about our valet parking service is available on our website and through third-party booking sites to keep guests informed. Regarding the fire pit on the patio, our team will check on it to improve the guest experience moving forward. We appreciate your feedback, and it will help us enhance future stays. Thank you for staying with us.
by A verified traveler
Posted 28 Oct 2024
Good location.
Comment from Hotel Management
29 Oct 2024 by Customer Service, Hotel Management
Meloney, we are thrilled you enjoyed your stay at Courtyard Nashville Vanderbilt/West End. It's great to know you appreciated our location. We look forward to welcoming you back soon!
