Ratings based on 630 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
Great place to stay
Comment from Hotel Management
19 Dec 2024 by Expedia , Hotel Management
Dear Barry,We wanted to take a moment to express our heartfelt thanks for your kind and thoughtful review. It truly made our day to hear that you had such a wonderful experience with us! Your feedback means a lot to our team and motivates us to keep providing exceptional service to all our guests.We're delighted that you enjoyed our beautiful property. We always strive to create a memorable and comfortable stay, and knowing we succeeded with you is incredibly rewarding.We can't wait to welcome you back for another amazing experience. If there’s anything we can do to make your next visit even more special, please don't hesitate to let us know.Thank you once again for your kind words and for choosing to stay with us!Warm regards,Chris Gilbert Guest Service Manager Conrad Nashville
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Melissa Rohn, Hotel Management
Darren,Thank you for the incredible 5-star review! We are thrilled to hear that your stay with us was exceptional, and we look forward to your next visit at Conrad Nashville!
by A verified traveler
Posted 10 Dec 2024
It is ONLY right to start with the staff... There is not a single person who works at this hotel, from the bellmen to the concierge to the front desk to the cleaners to the repairmen, who are not EXCELLENT at what they do. Service and responsiveness from EVRYONE was outstanding. We had physical maintenance issues (bathtubs) that required us to move rooms twice over the course of a 3 night stay, which was inconvenient of course, but that was NOT the fault of anyone we came into contact with who worked for the Conrad, and they did EVERYTHING imaginable to make things as right as they could. Every guest staying at this hotel is made to feel like a VIP. It is what everyone should think of when they think 5-star.
Comment from Hotel Management
11 Dec 2024 by Melissa Rohn, Hotel Management
Anthony,Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you found our staff to be excellent and that they made your stay enjoyable despite the maintenance challenges you encountered. Our team strives to provide exceptional service to all our guests, and it’s heartwarming to know that their efforts made a positive impact on your visit.We truly appreciate your understanding regarding the room changes and are glad that our team was able to assist in making your stay as comfortable as possible. Your kind words about feeling like a VIP and recognizing the efforts of our staff reinforce our commitment to delivering a 5-star experience.We hope to welcome you back in the future for an even more seamless stay! Safe travels and best wishes.
by A verified traveler
Posted 4 Dec 2024
Great hotel ! Clean , wonderful staff and quiet!!
Comment from Hotel Management
4 Dec 2024 by Melissa Rohn, Hotel Management
Hugo, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our hotel clean, our staff wonderful, and the atmosphere quiet. Your feedback means a lot to us, and we look forward to welcoming you back on your next visit! Safe travels!
by A verified traveler from LAKE SAINT LOUIS
Posted 1 Dec 2024
Exceptionally beautiful room! Can’t wait to stay again
Comment from Hotel Management
2 Dec 2024 by Melissa Rohn, Hotel Management
Dana,Thank you for your fantastic review! We’re delighted to hear that you enjoyed your room and found it exceptionally beautiful. We can’t wait to welcome you back for another stay!
by A verified traveler
Posted 1 Dec 2024
Austin the manger was top notch! He made our stay during thanksgiving even better than we could have imagined his hospitality was unmatched. Thanks Conrad Nashville for a memorable stay and thanks Austin for all your help and support during our stay, we will never forget you! Us New Yorkers will certainly be back.. 😊
Comment from Hotel Management
2 Dec 2024 by Melissa Rohn, Hotel Management
Nancy,Thank you so much for your wonderful review! We're thrilled to hear that Austin made your Thanksgiving stay a memorable one. His commitment to providing exceptional service is something we take great pride in, and it’s fantastic to hear that his hospitality stood out during your visit.We appreciate your kind words about the Conrad Nashville, and we are excited to welcome you back on your next trip from New York! Safe travels, and we look forward to creating more great memories with you in the future.
by A verified traveler
Posted 30 Nov 2024
Lovely hotel, staff was extremely nice and helpful. They really treat you like royalty. The rooms are spacious, clean and very comfortable beds.
Comment from Hotel Management
30 Nov 2024 by Melissa Rohn, Hotel Management
Monica,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay. Our team takes great pride in providing exceptional service, and we're delighted that you felt treated like royalty. It's also fantastic to know you enjoyed the spacious and comfortable rooms. We look forward to welcoming you back for another delightful stay! Safe travels!
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Melissa Rohn, Hotel Management
Cesar,Thank you for the 5-star review! We are so pleased to hear that you enjoyed your stay with us and look forward to your next stay with us at Conrad Nashville!
by A verified traveler
Posted 24 Nov 2024
Great location
Comment from Hotel Management
25 Nov 2024 by Expedia , Hotel Management
Dear Steven,Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a wonderful stay at the Conrad Nashville. Your feedback means the world to us, and we’re so pleased that we could meet your expectations.We truly appreciate your kind words, and we hope to welcome you back for another exceptional experience in the future.Warm Regards,Chris GilbertGuest Service Manager
by A verified traveler
Posted 24 Nov 2024
great location
Comment from Hotel Management
24 Nov 2024 by Expedia , Hotel Management
Dear Mark,Thank you so much for taking the time to leave such a wonderful 5-star review! We are absolutely thrilled to hear that you had an exceptional experience during your stay at the Conrad Nashville. It’s always our goal to provide outstanding service and a memorable stay, and we’re so glad we were able to exceed your expectations.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another unforgettable stay in the future.
