Ratings based on 908 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
The desk clerks were helpful and friendly. We were able to walk next door to the Cambria for dinner which we all enjoyed. The shuttle to the airport was timely and easy, and coffee was available 24/7 in the lobby.
by A verified traveler
Posted 17 Nov 2024
An ok experience
by A verified traveler from Cutler Bay
Posted 16 Nov 2024
by A verified traveler
Posted 15 Nov 2024
awesome place to stay
by A verified traveler
Posted 13 Nov 2024
Nice staff. Clean
by A verified traveler
Posted 11 Nov 2024
Perfect for a one night stay to see a show in Downtown Nashville
by A verified traveler
Posted 11 Nov 2024
Overall the staff was awesome. The property was very clean. Proximity to the airport was close. I chose this specifically for the airport shuttle, and when I called to book my shuttle, they informed me that they did not run during the hours I needed when my flight landed. Normally I wouldn’t mind, but I’m 7 months pregnant & really needed them to post their hours instead of finding out the unfortunate way. They also lacked communication amongst staff. I called the front desk prior to arrival and asked for a late checkout. The front desk lady was so kind and put a note. Upon arrival, I asked the front desk worker again, and I watched him input it. At 11am, I had multiple calls to my cellular and the room phone, and house keeping knocking on my door. The lack of communication was a bit irritating. Overall minor issues for a nice stay, but they definitely can improve.
by A verified traveler
Posted 11 Nov 2024
Very noisy hotel. Hard to sleep
by A verified traveler
Posted 11 Nov 2024
Excellent friendly staff! Super clean room, hallways, & hotel.
by A verified traveler
Posted 9 Nov 2024
Absolutely clean property, clean rooms, friendly service. Only gave 4 out of 5 due to it being at the end of the BNA airport runway, this made it a bit difficult to sleep in certain hours due to planes taking off. Definitely was one of the cleanest hotels I’ve ever been in.
