Ratings based on 728 Verified Reviews
2.7 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Brand Experience Team, Hotel Management
Hi Thaija,We extend our sincerest apologies for any inconvenience caused.Maz K.#Team6
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Brand Experience Team, Hotel Management
Hi Morgan,Thank you for the amazing rating!! Maz K.#Team6
by A verified traveler
Posted 12 Nov 2024
Lot of nearby/walkable dining, if it's not too cold... This November, it wasn't.
Only irritating this is that the cardkey door locks do not work very well at all... A pain to climb the stairs with cameras, laptop and violin to find the door won't open... Then you have to go back to the lobby carrying all your stuff, and do it all over again. This seems to work fine at ever other M6. Just fix the damned things. :(
Comment from Hotel Management
13 Nov 2024 by Nancy Y., Hotel Management
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Brand Experience Team, Hotel Management
Hi Giovanny, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Natalie #Team6
by A verified traveler from Salem
Posted 29 Oct 2024
Pretty much what you'd expect from a lowbudget unkempt property. While the sink, shower (not enough water pressure to push the water out out of the nozzle making you standing right under it to barely get wet) and toilet appeared clean. The floors were questionalble and had dirt and debris everywhere. The AC/Heat unti was so noisy is actually drowned out the highway noise lol.
Comment from Hotel Management
30 Oct 2024 by Brand Experience Team, Hotel Management
Hi Benjamin,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
by A verified traveler
Posted 23 Oct 2024
Go to check in and it’s after hours so we go to a window located in the laundry. There was a man doing laundry who was pacing back and forth….creepy. We get our key and go to our room. I reserved for two full beds…. There is one in the room. I look at my booking and confirm it’s two beds. I call down. He asks me to come down and show him. So I do. While I’m doing that, my daughter stays in the room and tries to pull over the dead bolt because she doesn’t feel safe- it’s ripped out of the wall. I get a different room in the other building which I was hoping was better kept. Nope! Fist off- it SMELLS. A few other observations- both g crack in the bathroom sink. No hot water in the bathroom sink. Some gross gunk on the mirror and also on one of the drawers. Two missing lampshades. One lamp missing a light and lampshade. There are burns on the bed spreads and there are also crawly bugs. We were supposed to stay two nights…… didn’t feel safe. Got up the next day and ran for the hills. there were also dogs barking all over the place. Expedia should really be more careful with who they partner with. This place is a DUMP!!! Go to yelp to see images. I reviewed there also.
Comment from Hotel Management
24 Oct 2024 by Nancy Y., Hotel Management
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Nancy Y.#Team6
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 20 Oct 2024
My door would not lock so I called and asked them to fix it as we had appointments booked and had to go. We got back and still broken. Rooms are dirty. Bed is uncomfortable
by A verified traveler
Posted 18 Oct 2024
I didn't like paying over $100 us a night with screaky bed, thin glass panel on window, noisy environment, both from highway and from other guests
by A verified traveler from Angier
Posted 16 Oct 2024
Great deal
Comment from Hotel Management
17 Oct 2024 by Brand Experience Team, Hotel Management
Hi Vitaliy V,We appreciate your generous review! It really makes our day. Maz K.#Team6
