Ratings based on 2 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
1.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2022
Value for money was above expectations. Super friendly staff. Yummy restaurant. Easy to find transportation. Great shopping with huge outdoor market and stores minutes away. Minutes walk to the river and ghats and about half an hour by tuktuk to Pandavlani caves.
Comment from Hotel Management
17 Oct 2022 by Hotel Cool Palace, Hotel Management
Dear Guest, Thank you for taking the time to convey your comments and for choosing our Property as your accommodation choice. We are glad to know that you had an overall enjoyable stay at our Hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Do keep in touch when travel plans bring you back to our property. Thank you, Regards, Hotel Cool Palace
by A verified traveler from india
Posted 24 Nov 2018
Horrible location. Dingy.
Toilet door broken. Mug broken.
Seems very expensive for what it offered.
Comment from Hotel Management
3 Dec 2018 by ankush, Hotel Management
respected sir /madam ,
sorry for service .. will take care for all the things and next time will not give you chance for bad service. give us 1 more chance to prove it..
We apologize for any inconvenience caused by our service ..
