Ratings based on 13 Verified Reviews
4.4 Room cleanliness
3.6 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
I had booked a lake view room, they gave me one which was infront of the pool with zero privacy. Everyone enjoying the pool just infront of the room. We had got it changed, the room was just above the swimming pool which was still okay but not worth the price you pay. Overall the resort is good, the view is worth the money and food is awesome too
by A verified traveler
Posted 18 Mar 2024 on Hotels
The resort has great views specially from the lake facing rooms. The rooms are huge and comfortable and bathroom was also nice.
Comment from Hotel Management
25 May 2024 by Rajneesh Thakur, Hotel Management
Dear Guest, Greetings from Aria Resort and Spa! Appreciate your valuable time to share feedback of your experience at Aria Resort and Spa. I am truly delighted to learn that you enjoyed your stay at our resort and found our level of services, quality of food, facilities, hotel ambience measure to your satisfaction. We look forward to welcoming you back and assure you the best of services and facilities.
by A verified traveler
Posted 23 Feb 2024
Nothing
by A verified traveler
Posted 24 Aug 2023 on Hotels
Comment from Hotel Management
28 Aug 2023 by Rajneesh Thakur , Hotel Management
Dear Guest, Greetings from Aria Resort and Spa! Appreciate your valuable time to share feedback of your experience at Aria Resort and Spa. I am truly delighted to learn that you enjoyed your stay at our resort and found our level of services, quality of food, facilities, hotel ambience measure to your satisfaction. We look forward to welcoming you back and assure you the best of services and facilities.
by A verified traveler
Posted 22 Dec 2022
Location, views esp lakeside, modern interiors, Break fast and meal quality are great. Food and room service staff is cool and they went above and beyond. Check in experience is horrible. If you are a frequent traveler be prepared to be frustrated with check in delays and lack of wifi that you expect just to work in other properties like Marriott and Hyatt.
by A verified traveler
Posted 10 Oct 2022 on Hotels
Comment from Hotel Management
13 Oct 2022 by Rajneesh Thakur, Hotel Management
Dear Guest, Greetings from Aria Resort & Spa I would like to take this opportunity to thank you for your precious time to write a review on your recent experience at our resort It was a pleasure having you stayed with us, we have noted and shared your feedback with my team and would like to assure you that the concerns will be positively addressed. I am sure these improvements would be visible on your next visit. We profoundly appreciate your feedback, as it would help us identify and overcome our shortcomings as well as create improvements in our service and attention towards our guests. My team and I look forward to welcome you, and will ensure a comfortable and refreshing experience every time you visit the hotel. Thanks & Regards Rajneesh Thakur Assistant Manager
by A verified traveler
Posted 31 Jul 2022 on Hotels
Great Hotel
Comment from Hotel Management
17 Oct 2023 by Rajneesh Thakur , Hotel Management
Dear Guest, Greetings from Aria Resort and Spa! Appreciate your valuable time to share feedback of your experience at Aria Resort and Spa. I am truly delighted to learn that you enjoyed your stay at our resort and found our level of services, quality of food, facilities, hotel ambience measure to your satisfaction. We look forward to welcoming you back and assure you the best of services and facilities.
by A verified traveler
Posted 14 Jan 2022
The atuff was rude and unfriendly so we forgo the 2nights money ee paid and stayed in another hotel.
by A verified traveler
Posted 18 Oct 2021
very well maintained and the location is unique and calm.
Comment from Hotel Management
17 Oct 2023 by Rajneesh Thakur , Hotel Management
Dear Guest, Greetings from Aria Resort and Spa! Appreciate your valuable time to share feedback of your experience at Aria Resort and Spa. I am truly delighted to learn that you enjoyed your stay at our resort and found our level of services, quality of food, facilities, hotel ambience measure to your satisfaction. We look forward to welcoming you back and assure you the best of services and facilities.
by A verified traveler
Pathetic Service and horrible standard.
Posted 15 Mar 2021 on HotelsWe checked in last friday and the staff at reception was very rude. On top of it the service at restaurant was horrible. It took them 2 hrs to serve our orders and that too in parts. We got mosquitoes in butter milk and also in drinking water. The service was horrible for room cleaning and extra mattress. It took them 1 hr to just deliver us blankets and mattress in the room. It was not just for our room but for all the other 9 rooms of my friends that we had booked.
On top of it during our checkout, i saw 3 other females also having an issue wherein at 5am in the morning, some of the hotel staff entered their room through the balcony window. This happened after these people had complained that their balcony door wasnt working well. The hotel manager is busy counting money and not focussing on service. Very poor.
Comment from Hotel Management
3 Apr 2021 by General Manager, Hotel Management
Dear Mr. Sumeet,
Greetings from Aria Resort & Spa
I would like to take this opportunity to thank you for your precious time to write a review on your recent experience at our resort
It was a pleasure having you stayed with us, we have noted and shared your feedback with my team and would like to assure you that the concerns will be positively addressed. I am sure these improvements would be visible on your next visit.
We profoundly appreciate your feedback, as it would help us identify and overcome our shortcomings as well as create improvements in our service and attention towards our guests.
My team and I look forward to welcome you, and will ensure a comfortable and refreshing experience every time you visit the hotel.
Best Regards
Suvendu Mondal
General Manager
