Ratings based on 134 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2024
Our room was disappointing. The decor is very tired and was very dirty and worn. Merivale should be embarrassed to have it in their stable in its current state. It is in a great place and a renovation would make this a great place to stay, until this happens there are many better options in Narooma.
Comment from Hotel Management
8 Jan 2024 by Whale Inn Team, Hotel Management
HI James,Thank you for your review.We are currently in the process of renovating, our property will fully close on 1st February for full renovations. We hope hope we can welcome you to our newly renovated rooms.Warm Regards
by A verified traveler
Posted 5 Dec 2023 on Hotels
Comment from Hotel Management
6 Dec 2023 by Whale Inn Team, Hotel Management
Hi Narelle,Thank you for taking the time to leave us your review.We hope to welcome you again in the future.Warm Regards
by A verified traveler
Posted 24 Nov 2023
The only positive things were the location, clean towels and bedding, and view from the balcony. Notified reception of issues and still awaiting e mail response from Manager. We would not stay here again. For us, the motels website photos were misleading.
by A verified traveler
Great service- tired rooms.
Posted 19 Nov 2023 on HotelsGreat location. The property is tired - so it is great to hear that they will be embarking on a reno next year. Excellent service and fantastic onsite restaurant Queen Chow.
Will try again after reno.
Comment from Hotel Management
21 Nov 2023 by Whale Inn Team, Hotel Management
Hi Greg,Thank you so much for your review, our team is glad to hear you enjoyed your stay.We look forward to welcoming you again in the near future.Warm Regards
by A verified traveler
Fabulous find
Posted 2 Nov 2023 on HotelsThe location was amazing with views across the Narooma inlet. Walking distance to 2 great hotels and cafes.
Comment from Hotel Management
5 Nov 2023 by Whale Inn Team, Hotel Management
HI Tracey,Thank you so much for taking the time to leave us your review.We are delighted to hear you enjoyed your stay with us, our team will be delighted!We look forward to welcoming you back soon!Warm Regards
by A verified traveler
Posted 16 Oct 2023 on Wotif
.
Comment from Hotel Management
18 Oct 2023 by Whale Inn Team, Hotel Management
Hi Doug,Thank you so much for your kind review.Our team is pleased to hear you enjoyed your stay!We look forward to welcoming you again soon.Warm RegardsThe Team at Whale Inn Narooma.
by A verified traveler
Posted 12 Aug 2023 on Hotels
Comment from Hotel Management
16 Aug 2023 by Whale Inn Team, Hotel Management
Hi Leesa,Thank you so much for your kind review.Our team will be pleased to hear you enjoyed your stay with us!We look forward to welcoming you again in the near future.Warm RegardsThe Team at Whale Inn Narooma.
by A verified traveler
Posted 6 Aug 2023 on Wotif
Stunning view from our room, very nice and comfortable, walk to restaurants and pubs nearby, loved our stay, sure to return loved it 😊
Comment from Hotel Management
8 Aug 2023 by Whale Inn Team, Hotel Management
Hi Mark,Thank you so much for your kind review.We are glad to hear you enjoyed your stay with us.We look forward to welcoming you again in the near future.Warm RegardsThe Team at Whale Inn Narooma.
by A verified traveler
Posted 16 Jun 2023 on Wotif
needs updating rooms and furniture quite old, good location though
Comment from Hotel Management
22 Jun 2023 by Whale Inn Team, Hotel Management
Hi Chantelle,Thank you for your review.We are pleased to hear you enjoyed your stay with us.Your feedback has been passed onto our team.We look forward to welcoming you again in the near future.Warm RegardsThe Team at Whale Inn Narooma.
by A verified traveler
Posted 26 Apr 2023 on Wotif
We could open the curtins and see the sea. The beds were a bit too hard but it was clean and tidy. We got an up graded to a room with two beds.
Comment from Hotel Management
2 May 2023 by Whale Inn Team, Hotel Management
Hi Anna,Thank you for your review.We are pleased to hear you enjoyed your stay with us.We look forward to welcoming again in the near future.Best WishesThe Team at Whale Inn Narooma.
