Ratings based on 14 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2021 on Hotels
Rooms are stinky when you enter them first time. Also the cleaning done by house keeping is also not very good.
by A verified traveler
Amazing location but poor service
Posted 2 Nov 2020 on HotelsThe location of hotel is stunning, its right above the crystal clear ganga. The hotel also looks amazing from outside - full of flowering plants etc and is nicely maintained, there is even a cute little artificially made waterfall.
The major issues are with service (specially at the restaurant), and cleanliness/quality of the room. For instance, we had to wait for 1 hour to get our order which was just tea and french fries. And when the order did come finally, both things were lukewarm and fries were soggy. Similarly, the room service and even checkout took so much time despite multiple calls. Furthermore, upon arrival the receptionist barely told us about the services available at the hotel. In fact we were planning to take a massage at their spa but experiencing their service, we decided not to. Coming to the room cleanliness, the toilets do not look modern or are maintained nicely and the hotel had barely taken any COVID precautions. For example, the day before we had stayed at another hotel and they had sanitizers almost every 100 metres and here i found just one sanitising station at the reception, none in the rooms or even at the restaurant!
by A verified traveler from Noida
Posted 18 Nov 2019
Lovely stay! Brilliant food and excellent services at the resort. Well maintained and extremely courteous staff. Worth the value!
Comment from Hotel Management
29 Nov 2019 by Anil Singh, Hotel Management
Dear Guest, Greetings from Amritara Hotels and Resorts! Thank you for your valuable feedback. We are delighted to know that you enjoyed your stay with us . We are looking forward to welcome you again.
by A verified traveler
Posted 28 Mar 2018 on Hotels
Recommended
for Everyoneby A verified traveler
Posted 26 Mar 2018
Hotel location is excellent. Staff was nice and food was good. Overall an unforgettable experiece.
Except one thing. It appears that hotel dumps its sewage in Ganga. We noticed that on Sat evening when we went down to the river from hotel backside. This is totally unacceptable & ridiculous
Recommended
for Everyoneby A verified traveler from perth
Perfect getaway
Posted 29 Dec 2017Very helpful staff and magnificent views. Restaurant is one of the best.
by A verified traveler
Raga
Posted 18 Oct 2017 on HotelsNetwork connectivity for phone & internet is a big issue.
by Dhanish
Don't book and waste your preciously earned money.
Posted 7 Jun 2017 on HotelsWas the worst experience staying at this hotel. Hotel under renovation which is not mentioned. Resturant with very limited option of food. Far from city. Difficulty in searching the place.
Rooms have A/C but just for show as they actually don't work. In my 3 nights stay it didn't not work at all. Everytime you complain they will come and do time pass for 2 hours and say it will start cooling in hours time. Many insects in room. No cleanliness in hotel. Staff very rude. Over priced hotel. Room door locks don't work it's broken. Difficulty to open the doors.
by A verified traveler from new york city
poor service . Neglected facilities
Posted 18 Aug 2016No toilet paper . Bad food. Nasty manager. No wifi . A shame because located in a remote beautiful location
Recommended
for Everyoneby A verified traveler
Posted 18 Nov 2015
Good hotel but very professional and not very understanding for the guests. Very high rates, if you go, please book the vehicle and plan the tours before reaching the hotel
