Ratings based on 234 Verified Reviews

4.3 out of 5
79% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Venice

Posted 5 Nov 2024
Nice and welcoming staff, newish and clean hotel, including rooms. Very convenient if you are arriving with a car.
Comment from Hotel Management
5 Nov 2024 by Catherine, Hotel Management
Hello,We are delighted to hear that you had a pleasant stay with us and that you were satisfied with the performance of our staff and the services of our establishment. Your satisfaction is our best reward. Best regards
5 out of 5
by A verified traveler

Posted 12 Jul 2024
Property team was very helpful and welcoming. The breakfast was great as there are very few options nearby. Lots of healthy choices for the person in our group with allergies.
Comment from Hotel Management
15 Jul 2024 by Léa, Hotel Management
Dear Customer,We thank you for your comment,It will be transmitted to our entire team,Looking forward to welcoming you again,
5 out of 5
by A verified traveler

Posted 26 Sep 2023
Clean, modern and comfortable property with friendly, multi-lingual staff. Perfect for our stop on the way to Provence from Spain.
Comment from Hotel Management
9 Nov 2023 by Chloé, Hotel Management
Hello,Thank you for your comment,We hope to see you soon,
3 out of 5
by A verified traveler

Posted 26 Apr 2023 on Hotels
Attached restaurant has poor servive. Hotel in a busy semi industrial/commercial area. Secure fence around parking. Felt safe. Room air conditioner was giving problems. Staff member very helpful. Problem not fixed. Slept with the window open. Room clean. Appears to be relatively new. I would stay again but don't bother with attached restaurant. The breakfast at €11/each was decent but nothing to write home about.
Comment from Hotel Management
27 Apr 2023 by La réception, Hotel Management
Good morning, sir,We thank you for taking the time to share your opinion about our establishment. We will take into account your comments regarding the restaurant and will share your opinion.We are happy that you appreciated our staff and our hotel, hoping to see you again soon.Sincerely
4 out of 5
by A verified traveler

Convenient enough for a few hours of rest

Posted 13 Jan 2020 on Hotels
Late check in and convenient for our road trip. Would be better if they had free breakfast included.
Comment from Hotel Management
12 Feb 2020 by Anais, Hotel Management
Good day, We are glad to see you spent a good journey within our hotel. We hope to welcome you in the future. Best regards,
2 out of 5
by A verified traveler

Poor and basic hotel

Posted 27 Oct 2019 on Hotels
One night stop-over. Staff friendly and helpful checking in and checking out. Room very basic and bathroom had horrible smell.
Comment from Hotel Management
20 Dec 2019 by Elisa, Hotel Management
Dear Richard, We are terribly sorry that your stay with us did not meet your expectations and ask that you accept our sincerest apologies. We assure you that we are doing everything we can to improve our services. Do not hesitate to contact the reception any time (24 hour service) to find a solution in due time. We hope that we will have the chance to serve you again and regain your trust in the future. Sincerely
4 out of 5
by A verified traveler from Caboolture Qld

Posted 28 May 2019
Perfect location for walking into the main city area. Plenty of restaurants, supermarkets and takeaways. Located on the main roadways for getting in and out of Narbonne. Hotel was clean well kept and the reception staff were excellent. Only downside we had was the shutters on the window rattled - but we soon solved that 👍.
Comment from Hotel Management
4 Jun 2019 by Anais, Hotel Management
Good day, How amazing to read such a comment about our hotel ! We thank you very much for taking your time to write it. All our teams thank you and keep going their efforts to satisfy their customers. We will be more than glad to welcome you once again during a future stay ! Have a wonderful day ! Best regards,
4 out of 5
by A verified traveler

Posted 1 Sep 2018 on Hotels
Good price-quality ration
Comment from Hotel Management
19 Oct 2018 by Anais, Reception, Hotel Management
Good day Sir, We thank you for your comment. We are glad our services satisfied you. The satisfaction of our guests are our best recompense. We hope to welcome you again within our hotel, Best regards,
4 out of 5
by A verified traveler

Posted 24 Jul 2018 on Hotels
Great stop over hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2018
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