Ratings based on 245 Verified Reviews

4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

One Elevator for 160 room Hotel

Posted 19 Mar 2024 on Hotels
Only one elevator for 160 room hotel? Nara Town is not that Nice. Many mangy Deer. Maybe it is the time of the Year? Not worth coming here. Breakfast was OK. Front Desk staff do not speak English, so it is difficult to complain about bad room view.
Comment from Hotel Management
3 Apr 2024 by 東横INN奈良新大宮駅前 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 28 Oct 2023 on Travelocity
Excellent
5 out of 5
by A verified traveler

Posted 25 Jun 2023
Comment from Hotel Management
26 Jul 2023 by 東横INN奈良新大宮駅前 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。今後ともより良いサービスの向上を目指し精進して参ります。また機会がありましたらご宿泊お待ちしております。
5 out of 5
by A verified traveler

Posted 17 Apr 2023 on Hotels
Comment from Hotel Management
17 Aug 2023 by 東横INN奈良新大宮駅前 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel however charge for parking

Posted 17 Apr 2018
Breakfast buffet and room was OK, parking is ¥1000 yen a day.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

value for money

Posted 26 Mar 2018 on Hotels
near train station and plenty parking nearby, around 500yen overnight. free japanese style simple breakfast included in price
4 out of 5
by Ivy

OK stay

Posted 5 Dec 2017 on Hotels
Location is just OK, not much to do in the neighborhood. Check in is late.
4 out of 5
by A verified traveler

Posted 7 Nov 2017 on Hotels
It was a nice stay for a decent price.
3 out of 5
Recommended
for Everyone
by A verified traveler from Saint Louis

Nice hotel close to city center

Posted 3 Nov 2017
Like a holiday inn, but cleaner. Chain in Japan, it was close to the center and good breakfast.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2024