Ratings based on 959 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
The location and facilities were excellent. Very peaceful even though it is close to the railway. The onsen was lovely (with ice lollies provided in the relaxation room). There was a large offering to choose at breakfast and the staff were very helpful and hard working.
by A verified traveler
Posted 24 Nov 2024
We reserved the Hollywood twin which was SUPPOSED to be for two. We had to side-step to get to the bottom of the bed. Then sidestep and maneuver at the end of bed to get to the bathroom. The 3 foot ‘aisle’ between the end of the bed and counter that you had to pass to get to the bathroom also included 2 chairs and a small table. Very very small. Beware, if you ask to be placed on a lower floor you may get a view of a cement building approx. 6-8’ away.
Just be aware space will be very tight! We are both < 76 years so it was disappointing cuz NOT what we expected given the photos we saw online! Other than that very clean.
by A verified traveler
Posted 23 Nov 2024
They were kind enough to allow us to check in before the check in time. The rooms were a great value, comfortable and clean, and the inhouse onsen was a remedy for a body weary from planes and trains.
by A verified traveler
Posted 20 Nov 2024
Very good property in Nara
by A verified traveler
Posted 7 Nov 2024
Nice place to visit and stay overnight. It’s smaller than the Kyoto one but it’s nice.
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 29 Oct 2024
Had a great stay here on our stop at Nara! The hotel itself is beautiful, the rooms are clean and the bed was comfy. The spa is excellent, with outdoor and indoor baths. The midnight soba is delicious.
by A verified traveler
Posted 29 Oct 2024
The onsen experience is awesome. The room decoration and space is wonderful.
by A verified traveler
Posted 26 Oct 2024
It was clean and food was delicious. The bathing was superb. Service was great!
by A verified traveler
Posted 21 Oct 2024
