Ratings based on 956 Verified Reviews

4.5 out of 5
76% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Beautiful setting, easy access to attractions and restaurants in a historic hotel.
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Dear JoanThank you very much for staying here at Nara Hotel.How was your trip in Nara?We are pleased to read about how much you enjoyed your experience at our hotel.We will continue to strive to providing even more attentive hospitality to our customers, and look forward to welcoming you back here very soon.Best regards,Hotel Manager
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Loved this historic hotel within walking distance to the park. Breakfast in the morning was the best we've had in Japan. Really loved the pajamas left in your room to use. You will love your stay here.
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Dear AngelaThank you very much for staying here at Nara Hotel.It is our great pleasure to know that you enjoyed the unique relax time in our hotel.We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
5 out of 5
by A verified traveler

Posted 8 Jun 2024
Stately building set in a park area, with deer roaming all around. Great breakfast in a beautiful dining room with attentive staff. Shuttle buses to the train stations. Highly recommend!
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Dear Elaine W.Thank you very much for choosing to stay at Nara Hotel.How was your trip in Nara?Hope that our hotel was able to assist you in making your trip memorable and wonderful.We will continue to strive to providing even more attentive hospitality to our customers, and look forward to welcoming you back here very soon.Best regards,Hotel Manager
5 out of 5
by A verified traveler

Posted 8 Jun 2024
FIVE STAR SERVICE THROUGH AND THROUGH!! By far my best service at any hotel I’ve been at. It started with our reservation and I advised the hotel it was my son’s birthday. They had tons of suggestions for things for us to do and he was THRILLED with everything. From the shuttle service driver who was sweet, smiling and took care of all our luggage without a second thought, to being greeted by staff or when they ran down the driveway with umbrellas when we got caught in the rain to the delicious breakfast and dinner, this was an absolute joy to stay here. The location is perfect and we got to see baby and mama deer roaming the property. If you go to Nara, or honestly anywhere near here, and you don’t stay here, you will be missing out!!!
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Dear AndreaThank you very much for your recent stay at Nara Hotel.We sincerely appreciate your taking the time to write this review.We thank you from the bottom of our hearts for your compliments and helpful feedback regarding our hotel.We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
5 out of 5
by A verified traveler

Posted 30 May 2024
Great hotel
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Dear RichardThank you very much for your recent stay at Nara Hotel.We sincerely appreciate your taking the time to write this review.How was your trip in Nara?Hope that our hotel was able to assist you in making your trip memorable and wonderful.We will continue to strive to providing even more attentive hospitality to our customers, and look forward to welcoming you back here very soon.Best regards,Hotel Manager
5 out of 5
by A verified traveler

Posted 23 May 2024
Beautiful classic hotel filled with original art and well preserved architecture.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Dear LawrenceThank you very much for staying here at Nara Hotel.We are very pleased to receive your compliments. How was your trip in Nara?We are pleased to read about how much you enjoyed your experience at our hotel.We will continue to strive to providing even more attentive hospitality to our customers, and look forward to welcoming you back here very soon.Best regards,Hotel Manager
5 out of 5
by A verified traveler

Posted 23 May 2024
Beautiful hotel, surrounded by greenery, next to a beautiful garden and, a walking distance from the Nara Park. The staff went above and beyond to accommodate us. Overall an outstanding hotel.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Dear HannaThank you very much for your recent stay at Nara Hotel.We sincerely appreciate your taking the time to write this review.How was your trip in Nara?Hope that our hotel was able to assist you in making your trip memorable and wonderful.We will continue to strive to providing even more attentive hospitality to our customers, and look forward to welcoming you back here very soon.Best regards,Hotel Manager
5 out of 5
by A verified traveler from Kenai

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler

Posted 2 May 2024
Beautiful grounds. Quiet and serene
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Dear SandraThank you very much for your recent stay at Nara Hotel.We sincerely appreciate your taking the time to write this review.It is our great pleasure to know that you enjoyed the unique relax time in our hotel.We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
5 out of 5
by A verified traveler from Los Angeles

Posted 12 Apr 2024
This is a remarkable historical property. The view from our room was outstanding. The cherry blossoms outside the tea room/bar were breathtaking. The staff went above and beyond to make sure we had a memorable stay. The food in all three restaurants was great. Keep in mind this hotel’s design is not the current grey and white chic. The style is from another era and that is what is so lovely about it.
Comment from Hotel Management
16 Apr 2024 by Manager, Hotel Management
Dear georgina g Bailey and JoelThank you very much for staying here at Nara Hotel.We hope you enjoyed your stay in Nara during the pleasant spring weather.We will continue to make every effort to provide you with a more comfortable and relaxing stay and service.Look forward to welcoming you back here very soon.Best regards,Hotel Manager