Ratings based on 92 Verified Reviews

4.6 out of 5
81% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Truly wonderful experience. The outdoor bath was a gem and the staff treated us exceptionally well. A warm, welcoming environment. Highly recommend.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 May 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2023 on Hotels
3 out of 5
by A verified traveler

Posted 4 Nov 2023
Like walking into a 70s movie. Dirty carpets and terrible (western) breakfast did not match the price point. Nice staff and location are indeed a plus but not nearly enough to warrant a return visit.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Apr 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2020 on Hotels
4 out of 5
by A verified traveler

Posted 9 Dec 2019 on Hotels
Position - close to Nara Park. Close to numerous restaurants. Very limited English support but staff only too pleased to try and help. The rooms were spacious and clean. Memory foam type mattress on the floor which was not the most comfortable. There is a small coffee shop area in the reception but no evidence of a bar or other additional area in which meet and have a drink. The highlight of our visit and one reason for choosing were the 'hot spring baths' - whilst public most time we were the only people there. Male and female areas. I would recommend but with Olympics looming they could do with reviewing multilingual information. Overall would recommend