Ratings based on 974 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 18 Dec 2024
This hotel is right beside Nara JR station. It is very clean
and convenience to go around. All hotel staffs are supper nice and helpful. The room is pretty big and full filled of accessory. We will definitely stay back.
Comment from Hotel Management
19 Dec 2024 by Front office manager, Hotel Management
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
by A verified traveler
Posted 18 Dec 2024
Good
Comment from Hotel Management
19 Dec 2024 by 支配人, Hotel Management
Takako様へ先日は当ホテルをご利用の上、ホテルへのご評価をご投稿いただきありがとうございました。ご投稿いただきましたホテルへのご評価や貴重なご意見は、携わったスタッフにとって更なる励みとなります。これからも皆様にご満足いただけるホテルであり続けるよう精進して参ります。時節柄どうかご自愛いただき、またお目にかかれる事をスタッフ一同楽しみにお待ちしております。ご投稿ありがとうございました。支配人
by A verified traveler
Posted 5 Dec 2024
At a prime location, right next to Nara Station, the property is extremely convenient, and well maintained. It however is very dated, telling from the room design (back decades ago) to the onsen facilities (very small in size, relative to the numbers of room of the property). It definitely requires an uplifting to match demands of travellers nowadays.
Comment from Hotel Management
5 Dec 2024 by Hotel Nikko Nara - Front Office, Hotel Management
Dear Mr/Ms. SIU MAN,Thank you for using Hotel Nikko for your recent visit to Nara.We read carefully your valuable feedback and we are pleased to hear that you found our location convenient and our property well-maintained. We appreciate your constructive comments about the design and onsen facilities. We want to apologize for the old feel of our spaces: we are continually working to improve our services and facilities to meet the needs of our customers. Your insights are valuable to us, and we hope to welcome you back to a refreshed and updated experience in the future.Best regards.
by A verified traveler
Posted 30 Nov 2024
Close to public transportation and clean.
Comment from Hotel Management
7 Dec 2024 by Hotel Nikko Nara - Front Office, Hotel Management
Dear Guest,Thank you for choosing Hotel Nikko for your recent visit to Nara. We are pleased to hear that you found our location convenient for public transportation and appreciated the cleanliness of our facilities. Your feedback is important to us, and we are glad to know that we met your expectations.We look forward to welcoming you back soon.Best regards
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
5 Dec 2024 by Hotel Nikko Nara - Front Office, Hotel Management
Dear Mr. Arthur, Thank you for choosing Hotel Nikko for your recent visit to Nara. We are thrilled to hear that you had a perfect stay and that our services met your expectations. Your 5/5 rating is greatly appreciated and serves as a wonderful encouragement to our team. We are committed to providing exceptional experiences for our guests, and your feedback reinforces our dedication to excellence.We look forward to welcoming you back soon.
by A verified traveler from Fresh meadows
Posted 24 Nov 2024
Comment from Hotel Management
5 Dec 2024 by Hotel Nikko Nara - Front Office, Hotel Management
Dear Ms. Veronica,Thank you for choosing Hotel Nikko for your recent visit to Nara. We appreciate you taking the time to provide us with your feedback and are delighted to know that you had a positive experience at our hotel. Your 4/5 rating is valued and serves as a helpful indication of areas where we can continue to improve. Our team is dedicated to enhancing our services and facilities to ensure an even better experience for all our guests.We look forward to welcoming you back soon.
by A verified traveler
Posted 22 Nov 2024
The absolute kindest staff and most helpful people making you feel so welcome. I loved my stay here
Thank you for everything ⭐️⭐️⭐️⭐️⭐️
Comment from Hotel Management
5 Dec 2024 by Hotel Nikko Nara - Front Office, Hotel Management
Dear Ms. Monica,Thank you for choosing Hotel Nikko for your recent visit to Nara. We are thrilled to hear that you had such a wonderful experience with our staff and felt so welcomed during your stay. Your kind words mean a lot to us and serve as a great encouragement for our team. We are delighted that you loved your stay and appreciate your gratitude.We look forward to welcoming you back soon.Best regards.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
15 Nov 2024 by 支配人, Hotel Management
Yamanaka様へ先日は当ホテルをご利用の上、ホテルへのご評価をご投稿いただきありがとうございました。ご投稿いただきましたホテルへのご評価や貴重なご意見は、携わったスタッフにとって更なる励みとなります。これからも皆様にご満足いただけるホテルであり続けるよう精進して参ります。奈良では紅葉の季節になってまいりました。時節柄どうかご自愛いただき、またお目にかかれる事をスタッフ一同楽しみにお待ちしております。ご投稿ありがとうございました。支配人
by A verified traveler from Bellevue
Posted 26 Oct 2024
Waiting room is comfortable. Specially ‘welcome drink”🍷😊
Comment from Hotel Management
30 Oct 2024 by Front office manager, Hotel Management
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
