Ratings based on 180 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Sep 2024
Convenient location! Small bakery, but good breakfast options. Very delicious cookies.
Comment from Hotel Management
28 Sep 2024 by Bakery Hotel Chateau D'or, Hotel Management
Thank you very much for staying at our hotel.We are pleased that you had a comfortable stay.We look forward to seeing you again.
4 out of 5
by A verified traveler

Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Bakery Hotel Chateau D'or, Hotel Management
Thank you very much for choosing our hotel. We are very happy that you had a pleasant stay with us. We look forward to serving you again.
5 out of 5
by A verified traveler

Posted 30 Jun 2024
Comment from Hotel Management
20 Jul 2024 by Bakery Hotel Chateau D'or, Hotel Management
Thank you very much for staying at our hotel. We are very happy that you had a pleasant stay with us. We look forward to serving you again.
5 out of 5
by A verified traveler

Posted 17 May 2024
Lovely place to stay. The people are nice and helpful.
Comment from Hotel Management
23 May 2024 by Front Desk Staff, Hotel Management
Thank you very much for your stay at our hotel. We are very happy to help you have a wonderful experience in Japan. We are looking forward to welcoming you again.
4 out of 5
by A verified traveler from DALY CITY

Posted 26 Mar 2024 on Orbitz
Overall a good stay a really nice breakfast every morning - basic but good. Sleep area and bathrooms could use more care. Location was great!
Comment from Hotel Management
11 Apr 2024 by Bakery Hotel Chateau D'or, Hotel Management
Thank you for staying at our hotel.We are very happy to hear that you enjoyed your stay with us.We look forward to seeing you again.
2 out of 5
by A verified traveler

Posted 20 Mar 2024
Walls were very thin and hollow. Outlets on the ceilings posed safety risk. Bathroom was inconvenient and small. Bed was too firm and pillows were not plush. Lobby was a cute bakery.
Comment from Hotel Management
20 Mar 2024 by Bakery Hotel Chateau D'or, Hotel Management
Thank you for taking your time to share your experiences. We feel sorry that some of our facilities did not meet your expectations. We wish you had a nice time here in Nara.
5 out of 5
by A verified traveler

Posted 15 Feb 2024
Comment from Hotel Management
20 Mar 2024 by A front desk clerk, Hotel Management
We appreciate receiving the highest score. We look forward to welcoming you here again.
1 out of 5
by A verified traveler

Posted 30 Nov 2023 on Hotels
Comment from Hotel Management
4 Dec 2023 by Bakery Hotel Chateau D'or, Hotel Management
Thank you very much for staying at our hotel and for taking the time to give us your valuable feedback.
5 out of 5
by A verified traveler

Posted 26 Nov 2023
Cute semi-traditional Japanese room walking distance from Nara Park and literally a minute from the Nara station of the Kintetsu line. Spacious room (relative to typical Japanese hotel rooms). Kind staff! Note that check in is only until 11pm. We were late but lucky the receptionist heard our cries and he had not left yet for the night.
Comment from Hotel Management
30 Nov 2023 by Bakery Hotel Chateau D'or, Hotel Management
Thank you for staying at our hotel.We appreciate you so much for your compliments on our rooms and our staff.As you mentioned, our check-in time is until 11:00 p.m., which is not uncommon in Nara, and we are very strict about this time as well.We really appreciate you from the bottom of our hearts for your understanding and cooperation.We look forward to serving you again.
5 out of 5
by A verified traveler

Posted 30 Sep 2023
Very nice hotel at a great location Very friendly staff
Comment from Hotel Management
30 Sep 2023 by Front kdesk clerk, Hotel Management
Dear ShlomitThank you for your compliments. We are happy to hear that you are satisfied with our services. We look forward to welcoming you again!