Ratings based on 932 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Horrible
Posted 7 Sep 2022 on HotelsHorrible place doesn’t look way it does in the pictures ….Wasn’t for me ….
Comment from Hotel Management
9 Sep 2022 by Manager, Hotel Management
Hello Gene, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 22 Aug 2022 on Hotels
Comment from Hotel Management
23 Aug 2022 by Manager, Hotel Management
Hello ROBERT, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,
by A verified traveler
Posted 1 Aug 2022 on Hotels
Comment from Hotel Management
3 Aug 2022 by Manager, Hotel Management
Hello Acacio Alberto,
On behalf of our entire staff thank you for staying with us and for rating your stay.,
by A verified traveler
Posted 29 Jul 2022 on Hotels
Comment from Hotel Management
29 Jul 2022 by Manager, Hotel Management
Hello Kylon,
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.
by A verified traveler
Posted 23 Jul 2022 on Hotels
Comment from Hotel Management
24 Jul 2022 by Manager, Hotel Management
Hello Kiley,
It was our privilege to earn your business and we hope to host you again on your next trip.,
by A verified traveler
Posted 20 Jul 2022
liked location, Did not like poor upkeep of the property, video check in was difficult. Also apparently has longer term guests that hung out on the walk ways. They were not a problem but gave a feeling of not where I would like a family to stay
Comment from Hotel Management
20 Jul 2022 by Manager, Hotel Management
Hello Charles, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
by A verified traveler
Posted 19 Jul 2022
Poot condition
Comment from Hotel Management
20 Jul 2022 by Manager, Hotel Management
Hello Lucas, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.
by A verified traveler
Posted 11 Jul 2022
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Comment from Hotel Management
14 Jul 2022 by Manager, Hotel Management
Hello Dustie,
Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
by A verified traveler
Posted 5 Jul 2022
I like everything about this property
Comment from Hotel Management
7 Jul 2022 by Manager, Hotel Management
Hello Sylfane, It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.
by A verified traveler
Posted 5 Jul 2022
I was there for 2 days and no one came to clean the room we had to disposs our own garbage and i fix the bed before we left the room came back and it was the same way we left it.
Comment from Hotel Management
7 Jul 2022 by Manager, Hotel Management
Hello Jeanette, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contamination with less service contact. We hope to have a chance to serve you as a guest again in the future.
