Palazzo Caracciolo Naples

Luxury hotel with a fitness center and a steam room

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Daily buffet breakfast (EUR 15 per person)

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Pool
Gym
Parking available

P9,742 total

includes taxes & fees

Jul 20 - Jul 21

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 17 of 17 rooms

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Private bathroom

Bidet

21 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Sofa bed - king

Premium bedding

Private bathroom

24 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Sofa bed - king

Premium bedding

35 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed (Duplex)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Sofa bed - king

Premium bedding

40 sq m
Sleeps 3
1 King Bed

Junior Suite, 2 Twin Beds (Scaramanzia)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Private bathroom

62 sq m
Sleeps 4
2 Twin Beds

Room, 2 Twin Beds, Terrace

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Private bathroom

Bidet

19 sq m
Sleeps 2
2 Twin Beds

Family Room, 1 Queen Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Private bathroom

Bidet

30 sq m
Sleeps 3
1 Queen Bed

Room, 1 Twin Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Private bathroom

Bidet

17 sq m
Sleeps 1
1 Twin Bed

Room, 2 Twin Beds

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Private bathroom

Bidet

17 sq m
Sleeps 2
2 Twin Beds

Deluxe Room, Multiple Beds

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Private bathroom

Bidet

24 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Junior Suite, 2 Twin Beds (Duplex)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Private bathroom

40 sq m
Sleeps 3
2 Twin Beds

Junior Suite, 1 King Bed (Nobili)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Sofa bed - king

Premium bedding

42 sq m
Sleeps 4
1 King Bed

Family Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Private bathroom

Bidet

30 sq m
Sleeps 4
1 King Bed

Room, 1 Queen Bed

Good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Private bathroom

Bidet

17 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Private bathroom

Bidet

21 sq m
Sleeps 2
1 Queen Bed

Junior Suite, 1 Queen Bed

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Sofa bed - queen

Premium bedding

40 sq m
Sleeps 3
1 Queen Bed

Room, 1 Queen Bed, Terrace

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Private bathroom

Bidet

19 sq m
Sleeps 2
1 Queen Bed

About the neighborhood

Via Carbonara 112, Naples, NA, 80139

What's nearby

Naples Underground - 8 min walk - 0.7 km
Naples National Archaeological Museum - 12 min walk - 1.0 km
Port of Naples - 20 min walk - 1.7 km
Molo Beverello Port - 3 min drive - 2.6 km
Via Toledo - 3 min drive - 2.6 km

Getting around

Piazza Cavour Station - 7 min walk
Naples (INP-Naples Central Rail Station) - 13 min walk
Naples Intl. Airport (NAP) - 56 min drive

Restaurants

‪Insolito La Pizzeria Gourmet - ‬3 min walk
‪Lombardi 1892 - ‬7 min walk
‪Pasticceria Capriccio di Capparelli R. - ‬2 min walk
‪Caffe Foria - ‬6 min walk
‪È pronto o mangià - ‬5 min walk

About this property

Palazzo Caracciolo Naples

Luxury upscale hotel near Spaccanapoli

Located close to Naples Underground and Naples National Archaeological Museum, Palazzo Caracciolo Naples provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the steam room. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.

You'll also find perks like:

An indoor pool
Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
ATM/banking services, a 24-hour front desk, and a porter/bellhop
A banquet hall, a front-desk safe, and concierge services
Guest reviews give top marks for the helpful staff

Room features

All 145 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.

Other conveniences in all rooms include:

LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and bidets
LCD TVs with premium channels
Daily housekeeping, desks, and desk chairs

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Italian, Spanish

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

P14,381 total

includes taxes & fees

Jul 9 - Jul 10

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
24-hour train station pick-up and drop-off shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Valet parking on site (EUR 30 per day)

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Things to do

Gym
Indoor pool
Steam room
TV in common areas

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

24-hour business center
8 meeting rooms
Computer station
Conference center

Outdoors

Garden
Terrace

Spa

Couples treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Elevator (31 inch wide door)
Smooth flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (47 inches high)
Wheelchair-accessible restaurant
Wheelchairs on site

3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1500
Designated smoking areas (fines apply)
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Bidet
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

LCD TV with premium satellite channels

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:

Swimming pool

The following facilities are closed on Monday and Sunday:

Full-service spa
Sauna
Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 11 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: EUR 150 per stay
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately EUR 15 per person
Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
Valet parking fee: EUR 30 per day
Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number IT063049A13CX7WUL5

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is not required for transportation to and from this property

Guests under 14 years old are not allowed in the fitness facility or hot tub

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

MGallery Caracciolo Napoli

MGallery Palazzo Caracciolo Napoli

Palazzo Caracciolo Napoli MGallery

Palazzo Caracciolo Napoli MGallery Collection

Palazzo Caracciolo Napoli MGallery Collection Hotel

Palazzo Caracciolo Napoli MGallery Collection Hotel Naples

Palazzo Caracciolo Napoli MGallery Collection Naples

m Gallery Palazzo Caracciolo Hotel Naples

Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples

Palazzo Caracciolo Napoli MGallery Sofitel Hotel

Palazzo Caracciolo Napoli MGallery Sofitel Naples

Palazzo Caracciolo Napoli MGallery Sofitel

Palazzo Caracciolo Napoli

Palazzo Caracciolo Naples Hotel

Palazzo Caracciolo Naples Naples

Palazzo Caracciolo Napoli MGallery

Palazzo Caracciolo Naples Hotel Naples

Frequently asked questions

Does Palazzo Caracciolo Naples have a pool?

Yes, this property has an indoor pool. The pool is closed seasonally each year from September 1 to April 30.

How much does it cost to stay at Palazzo Caracciolo Naples?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at Palazzo Caracciolo Naples on Jul 20, 2025 start from P 8,193.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palazzo Caracciolo Naples pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Palazzo Caracciolo Naples?

Valet parking is available for EUR 30 per day.

What time is check-in at Palazzo Caracciolo Naples?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palazzo Caracciolo Naples?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Palazzo Caracciolo Naples provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Palazzo Caracciolo Naples located?

Located in Naples City Centre, this luxury hotel is within a 10-minute walk of Via dei Tribunali and Spaccanapoli. Naples Underground and Naples National Archaeological Museum are also within 15 minutes. Piazza Cavour Station is 7 minutes by foot and Principe Umberto Tram Stop is 9 minutes.

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Palazzo Caracciolo Naples Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10

It was memorable being in such a historic building. We had a nice evening in the bar in the covered courtyard. Our room was good and we had what we needed.

Stayed 2 nights in Jun 2025

10/10

The rooms are very clean and comfortable! The staff is very nice and helpful.

Stayed 1 night in May 2025

10/10

Beautiful building, clean room,

Stayed 4 nights in Apr 2025

8/10

This is the place to stay if you want a nice hotel with big rooms and friendly staff. The area around it is not great but the staff helped us get taxis and it felt safe while on the grounds. Breakfast was very good but not amazing. Taxis about 15 Euros to get to most places My brother stayed at the Renaissance which seemed like a nicer hotel (great upstairs rooftop bar/restaurant) but he paid $200 more per night. We were in town for his son’s event so he wanted a fancy place

Stayed 2 nights in Jun 2025

4/10

The hotel needs some work. Our ac unit barely worked and we couldn’t open the window, so our room was incredible hot and stuffy. The facilities need to be renovated. There’s worn out furniture in the hallway, tile falling off in the bathroom. The one positive was that the staff was amazing! Hilton needs to put some money into this hotel because it has the potential to be great. The courtyard area is nice and a quiet relief from the extremely noisy city.

Stayed 1 night in Apr 2025

6/10

Rooms were okay, they were clean and served a purpose. Would not recommend Naples to anyone - it is very disappointing as a city and not as nice as the other cities in Italy. There is very high unemployment in Naples, graffiti everywhere and rubbish overflowing. The front desk was rude on arrival and the waitress at breakfast was very rude to us when we explained that we had free breakfast and had paid extra for this online - she phoned the front desk and spoke in Italian to him saying “free breakfast, bla bla bla” which was extremely rude. We then had to go to the front desk to clarify and he was also rude and spoke in Italian to a bystander (presumingly about us by the tone of his voice). They do not seem to like the English very much there. Go to Sorrento - it is absolutely lovely, the people there are friendlier, the atmosphere is wonderful, food is better and the sunsets are stunning.

Stayed 3 nights in May 2025

10/10

Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again.

Stayed 2 nights in Nov 2024

10/10

Great staff!!

Stayed 2 nights in Oct 2024

10/10

Let me start with the fact that I don’t like Naples. But this hotel is like an island inside the not so inviting city. Used to be a real palace that turned into a luxurious hotel. When you walk to your room you really feel the royal atmosphere. Everything is new, clean and of excellent design, inside and outside the room. And the service is one of the best I’ve seen in many countries. The perfect choice if you ever in Naples.

Stayed 1 night in Jan 2025

10/10

Very nice people there and the hotel is perfect from everything

Stayed 1 night in Mar 2024

10/10

Fantastic staff.

Stayed 1 night in Aug 2024

10/10

Friendly staff Friendly service Great beds.

Stayed 2 nights in Apr 2024

10/10

WE were very happy and impressed with the room and service.

Stayed 2 nights in Aug 2024

10/10

Lovely hotel, would definitely stay here again

Stayed 3 nights in Mar 2024

10/10

Love this hotel. Stay here if you are in naples. I will be back....promise!!!

Stayed 2 nights in Aug 2024

10/10

Lovely hotel in Naples. The staff was very helpful and accommodating. Excellent buffet breakfast! Walkable to most tourist attractions.

Stayed 2 nights in Jun 2024

10/10

Best sleeping bed with great pillows, felt like we were sleeping on a cloud!!

Stayed 1 night in May 2024

6/10

Centrally located, the hotel is within walking distance of the historical center. Room was large but mattress was not great. TV had no foreign speaking channel at all, which is surprising for a Hilton hotel and one for business people. Also only one international plug in the room.

Stayed 2 nights in Jan 2025

10/10

Was a great place to stay, close to the main station and the main sights, but not too close. Staff were all really helpful and professional

Stayed 1 night in May 2024

10/10

The hotel is Strategically located, mear downtown at the same time far enough to provide silencie and confort. The hotel provides a very good breakfast. The hotel staff suportes in all questions and needs. In case in Naple no doubt in use their services again.

Stayed 5 nights in Sep 2024

10/10

Very convenient location for our pirposes

Stayed 3 nights in Mar 2024

2/10

Fell down the narrow stair in our room Water was to hot Staff was rude Super hot in the room

Stayed 1 night in Dec 2024

2/10

First off the room was nothing like the pictures. Next, literally loose tiles in the bathroom. Next, no hot water in the shower. So many more issues but I will be taking it up with Expedia how they are allowing this hotel to operate on their platform. And Hilton, is there no quality control? How this hotel is still operating is beyond me. The staff was more interested in socializing among themselves rather than addressing their guests, and when they would have a break between their chit chatting they would be rude to the guests. Literally the worst stay I have ever had anywhere in Europe. Avoid like the plague.

Stayed 2 nights in Mar 2025

10/10

Staff very friendly and helpful. Beautiful hotel. Great restaurant

Stayed 1 night in Sep 2023

10/10

We had a great stay. Easy walk from the train station and close to everywhere we wanted to go. The hotel was clean, rooms were nice - all in all a great place and we would return.

Stayed 2 nights in Jun 2023

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Palazzo Caracciolo Naples

Choose dates to view prices

Photo gallery for Palazzo Caracciolo Naples

Reviews

Popular amenities

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Highlights

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Junior Suite, 1 King Bed (Duplex)

Junior Suite, 1 King Bed (Duplex)

Highlights

View all photos for Junior Suite, 2 Twin Beds (Scaramanzia)

Junior Suite, 2 Twin Beds (Scaramanzia)

Highlights

View all photos for Room, 2 Twin Beds, Terrace

Room, 2 Twin Beds, Terrace

Highlights

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Highlights

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed

Highlights

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds

Highlights

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Highlights

View all photos for Junior Suite, 2 Twin Beds (Duplex)

Junior Suite, 2 Twin Beds (Duplex)

Highlights

View all photos for Junior Suite, 1 King Bed (Nobili)

Junior Suite, 1 King Bed (Nobili)

Highlights

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Highlights

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Highlights

View all photos for Room, 1 Queen Bed, Terrace

Room, 1 Queen Bed, Terrace

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Palazzo Caracciolo Naples

Awards and affiliations

Languages

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Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services