Ratings based on 923 Verified Reviews

4.3 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Fresno

Posted 1 Jun 2024
Very nice hotel, unfortunately the surroundings are not nice due to excessive graffiti and garbage although that seems to be all over the historic area if Napoli. I would definitely recommend the hotel
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Best sleeping bed with great pillows, felt like we were sleeping on a cloud!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2024
4 out of 5
by A verified traveler

Posted 15 Apr 2024
The air condition was switched off for the entire hotel. The rooms were a bit smaller than expected. Staff was courteous and the place was clean
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Friendly staff Friendly service Great beds.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Beautiful property- beautiful clean room accommodations. Staff was very helpful allowing us to leave our luggage since we arrived too early for check-in. This ally’s to go sightseeing. Thank you- will visit again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Mar 2024
4 out of 5
by A verified traveler

Posted 24 Mar 2024
The staff were very professional and welcoming. The hotel is nice but the rooms are small and old, though not uncomfortable for a couple of nights stay. It’s walkable to the historic downtown as well as the train station (Napoli Centrale), which is a rough area with respect to theft and crime. We had a good stay overall, and chose the streets we walked on carefully.