P.C. Boutique H. Napoli Centro

Enjoy the perfect blend of comfort and convenience in Naples’ historic center.

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Photo gallery for P.C. Boutique H. Napoli Centro

Premium bedding, in-room safe, free WiFi, bed sheets
Exterior
Premium bedding, in-room safe, free WiFi, bed sheets
View from room
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Room service
  • Air conditioning
  • Free WiFi
The current price is P1,592
P3,334 total
includes taxes & fees
Mar 2 - Mar 3

Room options

Available filters for rooms
Showing 47 of 47 rooms

Standard Room, 1 Bedroom, Courtyard View, Annex Building (Vico Freddo a donnalbina 2)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Bedroom, Courtyard View, Annex Building (via del chiostro 25)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

Panoramic Studio Suite, 1 Bedroom, Hot Tub, Annex Building (via guglielmo san felice 24, 5 piano)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Economy Triple Room, Annex Building- Via Del Chiostro 25

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Bedroom, Ensuite, Annex Building (via guglielmo san felice 24, 5 floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Double room lateral sea view

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 16 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Exclusive Studio Suite, 1 Bedroom, City View, Annex Building (via guglielmo san felice 24, 5 floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

City Room, 1 Bedroom, City View, Annex Building (Vico Giardinetto 84)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Room, 1 Queen Bed, City View, Annex Building (via alcide de gasperi 45)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Superior Room, Annex Building (Vico Giardinetto 84)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 1 Bedroom, City View, Annex Building (Vico Giardinetto 84)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Bedroom, Partial Sea View, Annex Building (via del chiostro 25)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 17 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Double room deluxe city view vico freddo

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Luxury Studio Suite, 1 Bedroom, City View, Annex Building (P.zza Mercato 45)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Junior Studio Suite, 1 Bedroom, City View, Annex Building (Vico Giardinetto 84)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Studio Suite, 1 Bedroom, Jetted Tub, Annex Building (Vico Freddo a donnalbina 2)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Vesuvius Room (VIA A.DE GASPERI 55)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Double room sea view

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room, Balcony, Annex Building (via DONNALBINA 56)

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Superior Room, 1 Double Bed, City View, Annex Building (via DONNALBINA 56)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Basic Room, 1 Bedroom, Balcony, Annex Building (VIA DONNALBINA 56)

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Bedroom, City View, Annex Building (via guglielmo san felice, 4 floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Bedroom, City View, Annex Building (VIA GUGLIELMO SAN FELICE 24, 4 Floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Classic Room, Annex Building (P.za Dante,Vico Carceri San Felice 13)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Superior Room, Annex Building (P.za Dante,Vico Carceri San Felice 13)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Annex Building (P.za Dante,Vico Carceri San Felice 13)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Economy Room, 1 Bedroom, Courtyard View, Annex Building (VIA guglielmo San Felice 24 , 4 floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Elite Studio Suite, 2 Bedrooms, City View, Annex Building (via alcide de gasperi 55 – 4 floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Superior Room, 1 Double Bed, City View, Annex Building (via alcide DE GASPERI 45)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Exclusive Suite, Annex Building (Corso Umberto I, 311)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Non Smoking, Annex Building (VIA ALCIDE GASPERI 55)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Room, Annex Building (Piazza Mercato, 45)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, City View, Annex Building (Piazza Mercato, 45)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 Bedroom, City View, Annex Building (P.za Dante,Vico Carceri San Felice 13)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Comfort Studio Suite, 1 Bedroom, City View, Annex Building (via de pretis 88)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Suite, Annex Building (P.za Dante,Vico Carceri San Felice 13)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
  • City view
  • Sleeps 6
  • 1 King Bed

Classic Room, Annex Building (Classic Room (Corso Umberto 311)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, Annex Building (Corso Umberto I, 311)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Annex Building (Corso Umberto I, 311)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room - Annex Building - VIA DEPRETIS 88

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Bedroom, City View, Annex Building (via depretis 88)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Studio Suite, Hot Tub, Annex Building (Piazza Mercato, 45)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Bedroom, Non Smoking, Annex Building (via alcide DE GASPERI 45)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Piazza Giovanni Bovio 22, scala B, Naples, NA, 80133

What's nearby

  • Port of Naples - 6 min walk
  • Via Toledo - 7 min walk
  • Spaccanapoli - 8 min walk
  • Molo Beverello Port - 10 min walk
  • Piazza del Plebiscito - 16 min walk

Getting around

  • Università Station - 1 min walk
  • Napoli Marittima Station - 12 min walk
  • Naples Intl. Airport (NAP) - 70 min drive

Restaurants

  • ‪Il Pomodorino - ‬3 min walk
  • ‪La Muraglia - ‬2 min walk
  • ‪Baccalaria - ‬1 min walk
  • ‪Europeo di Mattozzi - ‬1 min walk
  • ‪Perfectoo - ‬3 min walk

About this property

P.C. Boutique H. Napoli Centro

Guesthouse near Port of Naples
Close to Via Toledo and Molo Beverello Port, P.C. Boutique H. Napoli Centro has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this guesthouse include:
  • A roundtrip airport shuttle (surcharge), express check-out, and an elevator
  • Luggage storage, concierge services, and a front-desk safe
  • Tour/ticket assistance
Room features
All 62 rooms include comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 30-inch flat-screen TVs with digital channels
  • Refrigerators and coffee/tea makers

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking for EUR 40 per day; reservations required; discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: EUR 35
Late check-in subject to availability
Late check-in fee: EUR 65
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
The check-in location differs from the property location; go to: [Via Alcide De Gasperi 47, 80133 Napoli (Metro Linea1 Municipio)]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Via Alcide De Gasperi n.47, 80133, Napoli (fermata Metro Linea 1 Municipio)]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
This property's check-in location is located 175 yards (160 meters) from the property. Shuttle service is provided.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night (maximum EUR 50 per stay), plus a one-time cleaning fee of EUR 10
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per day
Cribs (infant beds) are available for EUR 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
  • Cleaning fee: EUR 5 per accommodation, per night
  • Service fee: EUR 12 per accommodation, per night
  • A damage deposit of EUR 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30.00 per vehicle (one way)
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 35 per pet, per night (maximum EUR 50 per stay) plus EUR 10 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-in fee: EUR 65
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 40.0 per day
  • Rollaway bed fee: EUR 70.0 per day
  • Service fee: EUR 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049B43BDEHIUC

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

P.C. Boutique H. Guesthouse Naples
P.C. Boutique H. Guesthouse
P.C. Boutique H. Naples
P C H Napoli Centro Naples
P.C. Boutique H. – Albergo Diffuso
P.C. Boutique H. Napoli Centro Naples
P.C. Boutique H. Napoli Centro Guesthouse
P.C. Boutique H. Napoli Centro Guesthouse Naples

Frequently asked questions

Is P.C. Boutique H. Napoli Centro pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 35 per pet, per night. A cleaning fee of EUR 10 also applies. Service animals are exempt from fees.

How much does it cost to stay at P.C. Boutique H. Napoli Centro?

As of Feb 19, 2025, prices found for a 1-night stay for 2 adults at P.C. Boutique H. Napoli Centro on Mar 2, 2025 start from P 1,592.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at P.C. Boutique H. Napoli Centro?

Check-in start time: 3:00 PM; Check-in end time: 9 PM. Early check-in is available for a fee of EUR 35 (subject to availability). Late check-in is available during limited hours, for a fee of EUR 65.

What time is check-out at P.C. Boutique H. Napoli Centro?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does P.C. Boutique H. Napoli Centro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30.00 per vehicle applies.

Where is P.C. Boutique H. Napoli Centro located?

Located in Naples City Centre, this guesthouse is within a 10-minute walk of University of Naples L'Orientale - Palazzo del Mediterraneo, Port of Naples, and Via Toledo. Molo Beverello Port and Spaccanapoli are also within 15 minutes. Università Station is only a 2-minute walk and Via Colombo - De Gasperi Tram Stop is 5 minutes.

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P.C. Boutique H. Napoli Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 120 out of 311 reviews
Rating 8 - Good. 94 out of 311 reviews
Rating 6 - Okay. 27 out of 311 reviews
Rating 4 - Poor. 25 out of 311 reviews
Rating 2 - Terrible. 45 out of 311 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

We had a pretty good stay. Good location and really nice with the AC. Downside is that the reception is far from the rooms and that they charge you pretty much for the cleaning and then some cost for the booking site so look that up before booking. Overall it was a good stay!
Stayed 3 nights in Jun 2024

2/10 Terrible

Nils

scam
Stayed 1 night in Jul 2024

10/10 Excellent

Arletta

Nice hotel near everything and staff were always helpful
Stayed 3 nights in Feb 2023

4/10 Poor

Mary

Disliked: Property conditions & facilities
The room was clean and tidy . However, there was a strong smell of sewage inside the room , which made it unbearable to sleep in during night .
Stayed 1 night in May 2024

4/10 Poor

MF

Disliked: Staff & service, room comfort
Disappointing
If you are looking for the human touch, dont go here and be ready to walk from one place to the other. The bed was uncomfortable, but the room and towels were clean.
Stayed 2 nights in May 2024

2/10 Terrible

Matthew

Disliked: Staff & service, amenities, property conditions & facilities
Horrible check in and navigation services. Hard to get to. Room smelled like new paint and was not properly ventilated. No security no peephole

10/10 Excellent

Verified traveler

Perfect location, good service and cheap
First and formost, the service is amazing at this hotel. Also, you can't get a hotel this good and cheap in such a great location with walking distance to both Centro Storico and Quartieri Spagnoli. The rooms are slightly above okay, but it is as said, cheap, so nothing negative about that, you get what you pay for and nothing is bad. Just don't expect a luxary hotel. I would stay here again!
Stayed 8 nights in Jun 2022

2/10 Terrible

Elysabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveler, Beware!
Be warned: This hotel is not located at the address it claims. If you get there, they direct you to the "annex location" which you need a code to enter. They don't give you the code, and when you text them, they want to send you to a THIRD location. All of this in busy, downtown Napoli where driving is difficult. The locations are half a mile apart, so walking isn't a good option either. The people who run the restaurant next to the second location said that they are the only hotel in Napoli who behaves like this. We ended up just giving up and leaving town because the third location was just to get information for the second location, and we'd had enough. Now the hotel won't refund the room we never even got to see!
Stayed 1 night in May 2024

4/10 Poor

Victoria

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Avoid
Awful customer service, check in woman is so rude. Plus they charge you €4 to hold a suitcase and €5 for a cleaning fee. Trying to charge for every little thing they can. Oh and they want this in cash.
Stayed 1 night in Sep 2022

2/10 Terrible

Jose

Disliked: Staff & service
Terrible customer service. We extended for one night and they made us check out then check in again. Leave for 5 hours and charged us to leave our luggage. And wanted to charge us more to move to the other room before 3pm. This place does not know what customer services is. Would never stay in any of their properties.
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Wouldnt say its a hotel
Booking expecting 3 stars, on arrival at the reception was surprised that it is 4 stars and then disappointed when you actually get into the room which is more like 2 stars. The reception staff was lovely and the actual hotel(?) is on one floor of a seaparate building. What disappointed me was the room is literally bare minimum (dont even have kettle or cups for tea and coffee) and the shower door was falling apart. It also change towels every 3 days. Good side is its quite close to city centre and good resturants around as well as a working air con and fridge.
Stayed 4 nights in Jul 2022

2/10 Terrible

will

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the day before. After locating the property from a back alley. Standing at the 3rd floor doorway, there was only a locked door and a qr code to scan. No staff, no reception, nothing. A staff member happened to arrive and unlocked the door but refused me entry. It was about 12:30 and she communicated 3pm check in. I tried to convey that my phone could not access the qr link and asked if i could leave my 50 kilos of baggage. I was told no, which is very unusual. I returned at 3 pm to find the exterior doors to the building closed and locked. I buzzed, called the # for assistance, attempted to message, without success. There is no onsite staff or assistance. Later at another accommodation and with wifi assistance, I located emails regarding remote check in procedure (probably what the qr link would have explained, if I'd had wifi to be able to access it). All staff, reception, and service are not on site and are remote. I was not aware I was required to access email, to check in. This process is new to me, foreign and frustrating. I've requested a refund and this is the 3rd day that I have not seen an email reply. Good thing this email reply isn't the check in process, it wouldn't have arrived until after my stay is over!
Stayed 3 nights in Oct 2024

2/10 Terrible

Britney

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT BOOK WITH THIS COMPANY! SCAM ALERT! I checked out May 28th, and it is now July 23rd. I have not received my deposit back. I messaged the company directly prior to even staying at the hotel. Unfortunately, I had no other choice but to stay as I had already reserved the room. The company responded to my concern by blaming me for booking with them. They didn’t care about who received their deposits or not, and they could not answer why they need to hold deposits for so long after guests have checked out. They even referred to customers as greedy because they could book the hotel cheaply. This leads me to believe that the deposit is intentionally treated as additonal income for them. This company does not return your $200 security deposit. They also make it their policy to intentionally hold your deposit for 15 to 30 working days. Why would a company need to hold your deposit that long? Most likely, this is the time needed for you to not to be able to dispute the charge with the bank. If you have not received your deposit, please email me at simplifyacct@gmail.com. I will be pursuing a complaint.
Stayed 5 nights in May 2024

2/10 Terrible

Slavka

Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible service
First of all, the reception is not in the same building, ok, i had to read the small text . Second, there were 3 ladies at reception, they let us do the check-in on tablet, which didnt work. Then we had to wait for like 30 minutes until they finally did all the work needed, with faces lime we were burden. They took 5€ for cleaning, i had seen many rooms, however this wasnt clean at all. And there were some bugs in bathroom, i didnt take a picture of. I wouldnt recommend this experience from the begining until the end. At he end they took the deposit from our card. I dont know why, hopefully i would get the answer tommorow. I would recommend to hire new staff - at reception and also to clean.
Stayed 2 nights in Jan 2024

2/10 Terrible

Sandro

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
First of all this is not strictly a hotel but more of a room rental. The room I was given looked very different from the brilliant pictures on the website. Furniture is basic - to say the least - and half busted but was was worst was the walls. All walls were unbelievably dirty, covered in stains and even a footprint of a boot. When I went to the reception (which is located in a separate building) to complain about my room condition I was received with indifference and arrogance like: "It is what it is, take it or leave it" All of this nasty service for a quite expensive price which let me think of a luxury hotel. The most disappointing experience in my life
Stayed 3 nights in May 2023

2/10 Terrible

Ayoub

Disliked: Cleanliness, staff & service, property conditions & facilities
Me han timado me hicieron pagar 200€ de financia que en teoría te los devolvían en 30 días que ya me parecía raro pero como era ya de noche los pagué y ahora han pasado ya casi dos meses y no me quieren contestar les peto a mensajes y no contestan

2/10 Terrible

Geir

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Ekstremt dårlige innsjekning
Hotellet hadde resepsjon flere kilometer fra rommene Link til elektronisk innsjekking virket ikke Innsjekking og transport til og fra distansert resepsjon tok 70 min og kostet 35 Euro
Stayed 1 night in Oct 2024

2/10 Terrible

Maddalena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura non corrisponde affatto alle foto presenti online. Il letto è usurato, il bagno scrostato. Il palazzo in cui si trovano alcune delle camere (tra cui la mia) è fatiscente. Il personale è del tutto assente e per nulla disponibile. Vengono addebitati costi mai indicati nel preventivo, senza alcuna giustificazione. Sconsiglio vivamente!
Stayed 2 nights in Aug 2024

4/10 Poor

Michal

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Anna

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

coadic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ARNAQUE ATTENTION A VOTRE ARGENT
horrible, à commencer à l'arrivée. L'adresse fournie n'est pas dutout celle du site internet, mais une accueil pour payer une caution de 200€ pour une nuit d'un cout de 65€... La caution est encaissé!! scandaleux! Elle vous est soit disant restituée 30 jours après... je l'attends toujours... Ensuite une nouvelle adresse pour aller à la chambre d'hôtel... mais la encore une énorme déception, nous arrivons dans un quartier insalubre, des batiments qui sont visuellement pas sécurisés et des clochards partout en bas. Finalement ce n'est pas un hotel mais un b&b dans une colocation, une chambre à l'aspect propre, mais en fait pas dutout, à part les serviettes, au dessus de la chambre une fete de l'appartement au dessus j'ai cru assister à un concert de shakira en direct... bref. Je suis decue de P.C. Boutique H. Napoli Centro et du site internet hotels.com. C'est une honte, une arnaque. Mon ami et moi sommes parti à la première heure pour partir au plus vite de cet endroit.
Stayed 1 night in Jul 2024

2/10 Terrible

hafsa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personas es de lo peor que he conocido. Te hacen pagar una fianza de 200€ que no devuelven si no insistes e insistes y en 2-3 meses minimo.
Stayed 1 night in Jul 2024

6/10 Okay

Kristin

Liked: Staff & service
Tja....
Måtte betale depositum for rommene på 200 euro hver. Rommene lå 15 min gange fra resepsjonen, og de hadde ikke skyss dit. Tungvint innsjekking, måtte laste ned masse greier, ta bilde av pass. Mer eller mindre selvbetjent Rommene i seg selv var rene og ok. Lite komfort.
Stayed 2 nights in Aug 2024

2/10 Terrible

Yashin

Disliked: Staff & service
Bedrövlig service, obefintlig prisinfo & dolda avgifter!
Stayed 3 nights in Jul 2024

2/10 Terrible

Maximilian

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Ich war äußerst unzufrieden mit meinem Aufenthalt in diesem Hotel aus mehreren Gründen: 1. **Falsche Preisangaben**: Der Zimmerpreis, der bei Expedia angegeben war, betrug 144 € für 2 Nächte pro Zimmer. Ich hatte zwei Zimmer gebucht und bei Expedia bereits 98,38 € pro Zimmer bezahlt. Laut Expedia sollte ich im Hotel noch 46 € pro Zimmer bezahlen. Vor Ort musste ich jedoch für ein Zimmer 303 € und für das andere 263,72 € bezahlen, wobei in beiden Beträgen 200 € Kaution enthalten sind. Ohne die Kaution hätte ich nur noch 92 € zahlen müssen, tatsächlich habe ich aber 166,72 € bezahlt – eine Differenz von 74,72 €, die mir zu viel berechnet wurden. 2. **Falsche Adresse**: In meiner Reisebestätigung wurde die Adresse Piazza Giovanni Bovio 22, scala B, 80133 Naples, Italien angegeben. Vor Ort stellte sich jedoch heraus, dass unsere Zimmer 20 Minuten entfernt von dieser Adresse lagen. Dies ist äußerst irreführend, da ich das Hotel aufgrund seiner zentralen Lage gewählt hatte und nun jedes Mal ein Taxi nehmen oder 20 Minuten länger laufen musste. 3. **Schlechter Zustand der Zimmer**: In den Bädern herrschte ein widerlicher Geruch, der aus den Abflüssen kam, was den Aufenthalt sehr unangenehm machte. Ich kann dieses Hotel aufgrund der falschen Preisangaben, der irreführenden Adresse und des schlechten Zustands der Zimmer keineswegs empfehlen. Ich hoffe, dass zukünftige Gäste durch meine Erfahrungen vorgewarnt sind und eine bessere Wahl treffen können.
Stayed 2 nights in Jul 2024