Ratings based on 242 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
Staff was very helpful and the services available made it for easy access all around Napoli!
by A verified traveler
Posted 17 Jul 2024 on Hotels
Nice pool area, the food in the restaurant was very good. Friendly staff.
The minus was that they were black mold in the bathroom and the toilet was difficult to flush.
by A verified traveler
Posted 30 Jun 2024
The pool was nice. Free breakfast was great. The staff was friendly. However, the villas were not what I expected,nor were they accurately depicted in the pictures. They were willing to change one out of the two rooms for us but then my kids were be in the villa and husband and i in the hotel. Make sure you book the modern rooms if that is what you are used to. The hotel has a lot of potential. They can make it to more of a resort hotel which would be great. Evening swimming, music, would liven the place up. Modernize or update the villas and that would be even better. Lots of great small restaurants within 10 mins of walk amd a supermarket as well.
by A verified traveler
Disappointing
Posted 24 Jun 2024 on HotelsThis trip didn’t start well, based on a taxi strike. We had to find our own way there and in the dark with no obvious route to reception we ended up climbing a million steps with suitcases! A very steep fire exit.
The next day we woke to discover that the pool was empty and there were no sunloungers we could use! Not even cushions on the chairs and seats around the reception area. We were told that we were a week away from opening of the season which meant for our whole trip we had no use of anywhere comfy to sit or use of a pool! Considering there was no notification or warning in any small print or notes on this site; as you can imagine we were extremely disappointed. The hotel did their best to compensate with a small gesture of a days mini bar but this couldn’t really make up for a lack of a pool area and a hotel in the middle of a busy 5 way junction with very little around it. We didn’t like the area and couldn’t wait to get home. We don’t recommend this place without a car! It’s not walking friendly, footpaths are not suitable for a pleasurable stroll, nor are there crossings which are safe by the hotel. Please check dates when booking to ensure the pool will be open. On the plus side the staff were amazing and the food is great of an evening. Breakfast is basic but okay.
by A verified traveler
Posted 2 Jun 2024 on Hotels
Nice hotel with attentive and professional staff. We had a great stay.
by A verified traveler
Disappointing - not four stars
Posted 31 Mar 2024 on HotelsDisappointing end to our week in Italy. This was a stop off to watch the football in Naples before flying home. Booked a superior duplex but tried to palm us off with an outside double room with two camp beds.
Eventually got moved after complaining to a duplex but the room was very dated and smelt stale. Poor drainage too. TV didn’t work and some lights not working. Linen was clean though.
Swimming pool and sun loungers not in use until May so don’t book if you want a pool.
Good choice for breakfast
by A verified traveler from Doha
Posted 22 Feb 2024
Perfect Welcome
by A verified traveler
Posted 9 Dec 2023 on Hotels
by A verified traveler
Posted 5 Sep 2023
Overall was ok
by A verified traveler
Posted 5 Sep 2023
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