Ratings based on 990 Verified Reviews

4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 Jan 2025
Upon coming in room there was dirty towels left and poorly patched hole in tub. Had to ask for washcloths multiple days
5 out of 5
by A verified traveler from Saint Petersburg

This traveler left a rating score only Posted 31 Dec 2024
1 out of 5
by A verified traveler from Palm Bay

Posted 23 Dec 2024
Not a good Hilton property. Shower did not drain
Comment from Hotel Management
24 Dec 2024 by Tammy, Hotel Management
Thank you for staying with us. We understand how important it is to provide our guests with a positive stay experience and apologize for not meeting this expectation. We appreciate your feedback, and we will use it to make the necessary improvements
2 out of 5
by A verified traveler

Posted 16 Dec 2024
Once we arrived it was obvious that they were under construction, which didn’t bother me. As soon as I entered my room on the 5th floor I noticed there was a large stain on the couch. I requested another room which was on the second floor, same thing. At this point I was highly upset after a long 7 hour road trip. The lady at the front desk walked with me to inspect a 3rd room, and again, stains on the couch although not as bad. Why are you offering rooms with couches that look disgusting. I also have pictures that I wish I could submit
Comment from Hotel Management
16 Dec 2024 by Tammy, Hotel Management
Thank you for staying with us. We greatly appreciate your feedback. We have taken your concerns to the proper team members.
4 out of 5
by A verified traveler

Posted 5 Dec 2024
The eating area should not be full of boxes and supplies on plain sight.,
Comment from Hotel Management
14 Dec 2024 by Tammy, Hotel Management
Thank you for staying with us. We greatly appreciate your feedback.
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Tammy, Hotel Management
Thank you for staying with us. We greatly appreciate your feedback
5 out of 5
by A verified traveler

Posted 20 Nov 2024
The staff is SO FRIENDLY and helpful!
Comment from Hotel Management
21 Nov 2024 by Tammy, Hotel Management
Thank you for staying with us. We greatly appreciate your feedback.
4 out of 5
by A verified traveler from miami

Posted 21 Oct 2024
The young man at the front desk was great!!! Room was clean and quite comfortable. Loved the area and balcony.
Comment from Hotel Management
26 Oct 2024 by Tammy, Hotel Management
Thank you for staying with us. We greatly appreciate your feedback
4 out of 5
by A verified traveler

Posted 18 Oct 2024
Nice place for cheap
Comment from Hotel Management
18 Oct 2024 by Tammy, Hotel Management
Thank you for staying with us. We greatly appreciate your feedback.
5 out of 5
by A verified traveler

Posted 12 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Tammy, Hotel Management
Thank you for staying with us. We greatly appreciate your feedback.