Ratings based on 8 Verified Reviews
3.9 Room cleanliness
3.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Do not stay here.
Posted 6 Jun 2024 on HotelsThe wifi did not work whatsoever. On top of that, the washing machine was broken. There weren't enough towels at all. The twin bed was dirty and there was no bedding for it. The bedding in the closet was so dirty that the white bedding was yellow. On top of that, there was no phone service or data within the apartment but as soon as you walked outside, there was service and data. We had absolutely no means of contacting anyone (like family and friends who wanted to check on us) due to the lack of phone service and horrible wifi. The floors were so dirty that our feet collected with dirt after walking around.
Comment from Hotel Management
7 Jun 2024 by Wonderful Italy Team, Hotel Management
Thank you for your feedback, Sabira. We are sorry to hear you weren't quite satisfied with the cleanliness level. Providing our guests with a spotlessly clean apartment is one of the aspects we care more of, so if you had reported this issue, we would have offered you an additional cleaning service.About the wifi, unfortunately there was a problem with the line. We are sorry we could not solve it in time for your stay. Finally, there is actually no washing machine in the apartment.We work to improve our service and the quality of our apartments, so we hope to host you again in order to make you change your mind about us.See you soon, Wonderful Italy Team
by A verified traveler
Posted 25 May 2024
There was no Internet connection during our stay in apartment. In addition cellphones do not work inside apartment because of weak signal. When you need to make a phone call you go outside. When you go outside you need keys and because we had only one set of keys with knob which turns on the light in apartment my wife had to wait me in the dark.
Comment from Hotel Management
27 May 2024 by Wonderful Italy Team, Hotel Management
Thank you for your feedback, Eugene.We are sorry for the inconvenience related to wifi and that we could not intervene in time for your stay. As we told you, we reported this issue to the phone company, but we had to wait for them to fix it. We hope to host you again in our beautiful apartments in order to make you change your mind about our service.See you soon, Wonderful Italy Team
by A verified traveler
Posted 9 May 2024
Property was in ok area to get to and from places but you had to really watch as there is always a lot of traffic.
Had no wifi the entire time as line was out.
Comment from Hotel Management
10 May 2024 by Wonderful Italy Team, Hotel Management
Thank you for your feedback, Mary! We are glad that you appreciated the location of our apartment.We are sorry for the inconvenience related to wifi and that we could not find a solution in time for your stay. We have now solved this issue in order to avoid further discomfort to future guests. We hope to host you again in order to make you change your mind about our service.See you soon, the Wonderful Italy Team
by A verified traveler
Härlig lägenhet!
Posted 15 Jun 2024 on HotelsBra läge och stor och härlig lägenhet. Dock inget fungerande WI-FI eller täckning på telefonen.
Comment from Hotel Management
17 Jun 2024 by Wonderful Italy Team, Hotel Management
Thank you for your feedback, Natalia! We are glad that you appreciated the location of our apartment and its size.We are sorry for the inconvenience related to wifi. Unfortunately, we had some issues with the phone company and we could not have them fixed in time for your stay. We hope to host you again in our beautiful apartments in order to make you change your mind about our service.See you soon, Wonderful Italy Team
by A verified traveler
Posted 5 Apr 2024 on Hotels
Comment from Hotel Management
8 Apr 2024 by Wonderful Italy Team, Hotel Management
Thank you for your feedback, Cyril! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team
by A verified traveler
Posted 1 Feb 2024 on Hotels
Comment from Hotel Management
5 Feb 2024 by Wonderful Italy Team, Hotel Management
Thank you for your feedback, Erik! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team
by A verified traveler
Posted 2 Oct 2023
Very central
by A verified traveler
Posted 21 May 2023
Ruim appartement; naar de slaapkamer toe is er een redelijk lange stenen trap. Helaas waren er geen lakens voor de slaapbank; deze zouden nog gebracht worden maar hebben deze nooit gekregen!
