Ratings based on 208 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
by A verified traveler from Berlin
Posted 4 Aug 2024
Nice staff and service. Note that time tables for buses nearby are most likely wrong, and they might take quite a lot to come (probably better if you rent a car)
Comment from Hotel Management
27 Aug 2024 by Antonio, Hotel Management
Lo staff ringrazia
by A verified traveler from Kahramanmaras
Posted 19 Jul 2024
We really like this place, all stuff are very friendly
Comment from Hotel Management
27 Aug 2024 by Antonio, Hotel Management
Grazie mille
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
27 Aug 2024 by Antonio, Hotel Management
Grazie per sua valutazione
by A verified traveler from Orlando
Posted 13 Jun 2024
Surprising hotel, with renowned restaurant. I would always come back. Better option than downtown hotels. Roberto is very attentive to guests.
by A verified traveler
Posted 31 May 2024
Nice and cosy hotel outside Napoli and to our surprise we found out that its own restaurant is very famous and a favourite among locals. This business offers free parking in the underground garage for those who booked the hotel. Lovely Italian cuisine with a rich choice from pasta and meat to fish and seafood. We had lunch elsewhere everyday during our trips outside Napoli but for dinner we came back to Donato for their lovely food and of course “Il vino” :) Friendly and professional staff both at reception and restaurant. many thanks to Roberto, Pepe and Co. 5 stars for the whole experience and I would rate higher than that if I could.
by A verified traveler
Posted 16 Jan 2024
Arrived at reception to a well managed, smart and helpful clerk.
Room was clean and spotless.
Breakfast was continental but very good
Would stay and recommend
by A verified traveler
Posted 5 Oct 2023
by A verified traveler from GATINEAU
Posted 14 Sep 2023
Wasn’t even parked yet and an employee started to yell that I had 5 min to check in and then park the car. Check in guy was abrupt and took time to take in the info from passport so the guy from parking yelled even more at me for being there more than 5 min. Area very sketchy. It was cheap but not en enjoyable stay. Dining room was surprisingly very nice. They had live lobsters etc.
Comment from Hotel Management
14 Sep 2023 by Roberto, Hotel Management
Good evening, I'apologize for delay when i registered your passport (5 minute), I always try to be polite with our customer, maybe I was less polite when I kindly asked you to avoid to say Fxxk You to our parking attendant in the hall of the hotel in front of our guests. Thank you for your comment we will try to be faster and more polite.
by A verified traveler
Posted 5 Sep 2023
