Ratings based on 338 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
It was easy access to train station. Clean room that is charming in an old-style way. Internet connection is a bit weak...but, okay.
by A verified traveler
Posted 12 Dec 2024
The hotel is dated, the rooms are not soundproof, appliances are old, many surfaced are stained.Also travellers need to keep in mind that a bunch of homeless people hangs out on the main stree day and night. The description of the property doesn’t match reality at all. I cdid an early checkout as I couldn't stay there, it was away too noisy. The noise was coming from outside and I could hear neighbours watching TV
by A verified traveler
Posted 23 Oct 2024
The area is pretty unsafe and difficult.
The hotel is decent, need some improvements
by A verified traveler
Posted 16 Oct 2024
Good hotel with clean and comfortable room, an elevator and helpful stuff. The location is very convenient, almost next to the station, but the area was not very good.
by A verified traveler
Posted 15 Oct 2024
Pretty sketchy area outside the hotel. The hotel inside is a bit better, but still pretty dingy.
by A verified traveler
Posted 6 Oct 2024
The hotel was in an excellent position close to the main Naples railway station, which we used on 4 days. The room was kept clean, although we ran out of (very small) toilet rolls on 3 occasions. The doors to the balcony would not open so we could not use it. The hinge to the toilet seat lid broke so we had to leave it up. The soundproofing between rooms was poor. One night an Italian lady had a heated argument over her telephone, which disturbed us for a good half an hour. On another night a cat was wandering up and down the floors, complaining loudly! The receptionist was helpful and rang for a taxi to take us to the airport very early in the morning, which arrived within minutes. Overall, we were happy to stay there.
by A verified traveler
great value
Posted 1 Oct 2024 on Hotelstravelling on a budget i was looking for reasonably priced accommadation close to the centre, hotel eden met my needs, a large comfortable double bed, a bathtub, clean- right next to termini station and walking distance to the old town. i am happy to recommend this hotel
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 11 Sep 2024
I realy enjoyed the atmosphere of the area.
The staff did their best to make me happy and treated me with respect.
But, the fridge provided in my room was not working and nobody cared about it. They allowed me to use the staff's fridge downstairs. No liquid soap to wash hands in the bathroom. No facilities to make tea in my room.
by A verified traveler
Posted 8 Sep 2024 on Hotels
Even though not too pleasant because it’s dirty, the area in which Eden Hotel is located is very convenient if your aim is to explore the surroundings of Naples - Pompeii, Capri or the
Amalfi coast, because for these destinations the trains are essential. Other than that the hotel is decent, although not exactly perfect, so I actually felt quite well there, especially considering that I spent only the nights there and all the other time I was having day trips around.
