Ratings based on 130 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2024
The area is not pretty, the room smells like cigarette smoke, no toiletries in the bathroom, the towels were super small, only two towels the toilet didn't have a lid, the pillows were very uncomfortable. The staff was nice though.
by A verified traveler
Posted 29 Sep 2024
by A verified traveler
Posted 30 Aug 2024
good but the shower in my room was faulty but staff were nice and helpful
by A verified traveler
Posted 28 Jul 2024
The included breakfast is one pastry and a drink. On a map, the location seems convenient, but it’s not that great if you’re trying to get to the city center because the busses do not run on schedule. Being closer to a metro would be preferred when moving around Naples. The room also had a broken fridge and tv but at least they were able to call a technician for the next day for the fridge. However, since we did not know about the fridge being broken until after we came back with leftovers, we had to ask them to leave it in their employee fridge for the night. When we went back for it the next morning, the front desk staff was different from the day before, and he could only give us back half of our food because the other bag was missing. Another the biggest problem was the hole in the shower ceiling that would drip water after every shower. The service was also hit or miss depending on who you got. When we first tried to report the broken fridge, it felt very difficult to communicate with them in English, even when we pulled up Google translate for her to use. The hotel itself isn’t terrible (minus the broken fridge and ceiling) so if you can speak Italian and don’t plan on going too far from the hotel area, it is worth staying here for the price
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Room 102 Hotel Barbato Naples
Posted 22 Apr 2024 on Hotelsby A verified traveler
Posted 3 Apr 2024
Nice pleasant room in nice old hotel. However Quite far from downtown- Location is the only complaint i have &of course this has nothing 'to do' with hotel/
by A verified traveler
Posted 30 Oct 2023
There is absolutely nothing good about this property. After complaining I was moved to a diff room but that was as bad as the other. Noisy, dingy, untidy. It looked like an old tiring building with lots of renovation work needed. No proper shower doors, toilet seats, rusty shower, hollow electric switches, sockets, aircon made noise all night. Lot of traffic noise as the rooms are facing the main road. Never ever going back there. If you still have free cancellation then go ahead and find another place even otherwise do the same.
by A verified traveler
Posted 11 Oct 2023
4 stars… more -4 stars. Please note this hotel is located in the middle of a shady neighbourhood, aka very local outskirt area where no one speaks english and tourist girls are cat called. We can hear everything in the street, if someone smokes in the common entrance downstairs OUTSIDE, you WILL smell it in your room. Then again looks like smoking in your room is common due to the ashtray in ours. There is mold in the shower, no toilet seat, and the deluxe room barely has light due to less than half of the lightbulbs functioning. To top it all, staff is not friendly. If you do book it, stick to the R5 bus from the train station and google maps to know which stop to get off.
by A verified traveler
Posted 6 Oct 2023
