Ratings based on 986 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Nice place to stay during a seminar in Naples. Breakfast each day was a plus, and I enjoyed the pool area. Would definitely stay again.
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Mary, we’re delighted you loved your experience at Hawthorn Suites by Wyndham Naples. It’s wonderful to know you enjoyed the breakfast and pool area during your stay. We're looking forward to welcoming you back.
by A verified traveler
Posted 18 Nov 2024
Clean hotel with an excellent breakfast.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Antonio, we're delighted you loved your experience at Hawthorn Suites by Wyndham Naples. Our team is thrilled that you appreciated the clean environment and enjoyed the excellent breakfast. We look forward to welcoming you back!
by A verified traveler
Posted 5 Nov 2024
Very nice place. Clean and moder.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Steve, thank you for staying with us at Hawthorn Suites by Wyndham Naples. We're delighted to hear you found our property to be clean and modern. We look forward to welcoming you back in the future.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Amy, thank you for choosing to stay with us at Hawthorn Suites by Wyndham Naples. We’re glad you had a pleasant experience, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 25 Oct 2024
Breakfast was terribly cheap.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Edmundo, thank you for sharing your thoughts. The breakfast offerings aim to provide satisfaction for all guests, and the team consistently reviews guest feedback to identify areas that might benefit from enhancement.
by A verified traveler from Wesley Chapel
Posted 24 Oct 2024
Stay always friendly. Price good, convenient location.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Osmar, we’re delighted you loved your experience at Hawthorn Suites by Wyndham Naples. Our team is thrilled to know you found our location convenient and appreciated the value we offer. We look forward to welcoming you back soon!
by A verified traveler
Posted 23 Oct 2024
Really lovely hotel, staff very friendly and helpful. Only slight negative was the shower water pressure, other than that I would recommend this hotel.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Gary, We are thrilled you enjoyed your stay at Hawthorn Suites by Wyndham Naples. Our team members always strive to provide friendly and helpful service. We appreciate your recommendation and note on the shower pressure. We're looking forward to welcoming you back.
by A verified traveler
Posted 20 Oct 2024
We had an issue with housekeeping, we requested the day before as instructed but when we went back to the room in the late afternoon still was no service to our room. The lady at the front desk didn't care too much when I called , my husband went to the lobby and after an argument they changed our room . It was annoying to move all the stuff.. breakfast was good. Cook lady very friendly and attentive
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Rocio, thank you for sharing your experience. Apologies for the inconvenience you faced during your stay. It is our aim to provide attentive service at all times, and we appreciate your feedback. It’s nice to hear that you enjoyed breakfast and found the cook to be welcoming and helpful. Your comments are valued and help us enhance guest experiences.
by A verified traveler from ROBINSVILLE,
Posted 19 Oct 2024
The room was adequate for our needs, no turnover below 4 days. we were there two and canceled our third night for personal reasons. But it's a clean bed and shower.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Karen, thank you for choosing Hawthorn Suites by Wyndham Naples. The team is pleased to know that the accommodations met your needs and you found the space clean. We appreciate your feedback and look forward to welcoming you back in the future. Safe travels!
by A verified traveler
Posted 13 Oct 2024
Pet friendly
Comment from Hotel Management
14 Oct 2024 by Customer Service, Hotel Management
Deborah, thank you for staying with us at Hawthorn Suites by Wyndham Naples. We're pleased that the pet-friendly aspect of our hotel met your expectations. We look forward to welcoming you and your furry friends again in the future!
