Ratings based on 28 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
Very nice place to stay. Great location close to everything and walkable to all the major attractions! Great restaurants close by and a very large supermarket is only a coupe of blocks away. Marco is a Super host and very helpful with all of your needs. You can also get a Great Italian history lesson about the South if you want it!!! Two thumbs up to Marco and his accommodations!
by A verified traveler
Posted 13 Oct 2024
The property is in very good condition, the concierge is very friendly and informative, the room has a beautiful view of the port and is very clean. I am very happy with my stay.
by A verified traveler
Posted 8 Sep 2024
The space is well kept and staff is always readily available professional and very helpful/ understanding of the fact we are visiting. The view is beautiful. You have a wide view of the port, the historic Castel Nuovo. Walking distance from the central core of Naples, the restaurants, the port itself. I’m very grateful and would never hesitate rebooking in a near future.
by A verified traveler
Posted 29 Jul 2024
Lovely experience in a really well located position. The room was very big with the best bathroom experience I’ve ever had with the Turkish like shower room. All information that we needed was provided to us and overall was a great stay!
by A verified traveler
Posted 22 Oct 2023
It said on reviews that there was breakfast included but this was long life croissants in packet in room and coffee machine. Machine one day was full and not emptied so no one used it.
Other than that it was a fantastic place
by A verified traveler
Posted 3 Oct 2023 on Orbitz
Staff was super sweet, showed property and gave recommendations for places to visit. Perfect for us
by A verified traveler
Absolutely Amazing! Book Now!
Posted 1 Oct 2023 on HotelsStunning! Marco was super attentive, really helpful whenever we had questions. Our room had an awesome view of the port and the city; and the bathroom was spa like and magical. I want that shower at home now. Within walking distance of the galleria and metro. Don’t be fooled by the outside of the building. It’s on the 8th floor and the door isn’t marked but once you get inside it’s really amazing. Would stay her again and again.
by A verified traveler
Marco is great
Posted 24 Nov 2019 on HotelsMarco was great welcoming us. It is a very familial hotel. There is no way we could find the place alone. There is no sign, just a green door. There are few rooms with a small kitchen in a public area. There is no real front desk and not realy breakfast...
The realy good thing about it is Marco. He is very helpfull and want to please you all the time.
Comment from Hotel Management
25 Nov 2019 by Marco - Don Raffaele Resort, Hotel Management
Hi Bernard,
Thank you for your really nice words!
I really hope to see you soon, wish you the best!
by A verified traveler
Posted 8 Sep 2019
The property was very clean and suited our needs for a one night stay in Naples. The rooms have a shared kitchen area which is basic and will be suitable if you plan to stay for a night or two. Some people may prefer private kitchen facilities if they plan a longer stay.
We were upgraded to the Duluxe Suite when we arrived which was very nice, however, the downside of this is that you can hear the lifts moving up and down as the room is near the elevators. It may have been more quiet in one of the smaller rooms.
Comment from Hotel Management
9 Sep 2019 by Marco - Don Raffaele Resort, Hotel Management
Thank you for your review!
We're sorry about the lift's noises, hope you've liked everything else!
Wish you a good time and hope to see you soon!
by A verified traveler
Posted 12 Aug 2019
The staff was very welcoming and helpful, and the property was newly renovated and luxurious. There’s water, soft drinks, espresso and snacks all the time. However, breakfast was very simple and manly the snacks mentioned above.
We’d definitely come back!
Comment from Hotel Management
12 Aug 2019 by Marco - Don Raffaele Resort, Hotel Management
Thank you for your nice review!
I really hope to meet you again! If you'll ever be in Napoli again feel free to contact us!
