Ratings based on 214 Verified Reviews

4.5 out of 5
83% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 4 Aug 2023 on Wotif
****this property has been closed since march 2022. there is no accommodation available**** wotif are still advertising it and taking bookings*************
5 out of 5
by A verified traveler

Great short stay

Posted 15 Oct 2021 on Hotels
It was a good stay. Kinda unique to say at functioning monastery. There is no ac so it might get hot during the day
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2020
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2020 on Hotels
5 out of 5
by A verified traveler from Edinburgh

Posted 7 Mar 2020
I loved staying here during my short stay in Naples and I will definitely be back! Yes, it has fantastic views, and a brilliant garden that you can use while you stay, but it was the staff that really made the difference. A fantasticly warm welcome, and help throughout my stay. Can't rate them highly enough!
4 out of 5
by A verified traveler

iria novamente

Posted 17 Dec 2019 on Hotels
O hotel é excelente, o staff bem atencioso. O único ponto “negativo” desse hotel é que fica um pouco distante dos pontos turísticos e uma subida muito alta. Em compensação, tem uma excelente vista.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2019
4 out of 5
by A verified traveler

Posted 29 Sep 2019
We stayed here for 4 nights. The rooms are large and clean. It was a rare experience to stay in a monastery and the views from the top floor were amazing. Breakfast was also OK. Being from the UK it was hard not to have tea making facilities in the room. Also I found the reception staff hard to understand when asking for suggestions and directions. If you're gonna stay here be prepared to walk between 15-30 mins to restaurants or any attractions.
Comment from Hotel Management
3 Oct 2019 by Gianluca, Hotel Management
Dear guest, thank you for your review and all the suggestions you gave us. We think your opinion is the best way to improve services and to fulfill guest's needs. We are sorry you didn't ask for a Kattle because we can provide tea supplies for each room if you just ask for it, during summer not so many guests needs hot tea, that's why you didn't find it inside your room. About distance we have many attraction less then 10 min walk and if you don't feel like walking there is the Cable Car just 2 min distance by walk that will lead you to the most central shopping street, via toledo and piazza del plebiscito, in 4 minutes. Anyway we hope we can do better if you will give us the plesure to see you again, thank you again from Casa Tolentino staff.
5 out of 5
by A verified traveler

Great first impression.

Posted 21 Sep 2019 on Hotels
Great check in process. Very attentive and professional. The room was very large and clean, bathroom was spotless. Had an amazing view and it was in a good location.