Ratings based on 32 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2019
by A verified traveler from Santa Ana
Posted 11 Nov 2019
Had a bit of trouble setting up the Apple TV access, but finally figured it out.
Comment from Hotel Management
11 Nov 2019 by Pen, Hotel Management
Sorry about the TV we try to have them on when you check in.
Thanks
Pen
by A verified traveler
Great place for relaxing weekend in Napa
Posted 9 Oct 2019 on HotelsVery nice weekend stay. Room was very nice and the owner was available and helpful. The back yard was beautiful and relaxing with a number of gazebos, patios and other seating options. Very relaxing. I would stay again.
by A verified traveler
Not as advertised. Small, basic, awkward
Posted 7 Oct 2019 on HotelsNot private as other guests can be right outside the interior door. There is no adequate breakfast. Room very small.
by A verified traveler
Posted 23 Sep 2019 on Hotels
Great place to stay. Pen was very welcoming. Will definitely recommend to friend and will stay again next time in Napa.
by A verified traveler
Posted 13 Sep 2019 on Hotels
by A verified traveler
Posted 9 Sep 2019
We loved everything about our stay. The room was lovely and we loved the pool and hot tub! Everything was clean and beautiful.
Comment from Hotel Management
9 Sep 2019 by Pen, Hotel Management
Thanks
by A verified traveler
Very underwhelming experience
Posted 7 Sep 2019 on HotelsPROs:Location, close to the Napa downtown and 15 min. to Yountville. Bathroom: clean, lots of towels, toiletries, a hair drier, shampoo. Great coffee maker, coffee options and lots of bottles of water. The backyard is huge with lots of seating areas.
CONs:Overall 6.5 rating. The Dorm Room was very tight for 3 people plus a small dog with us that the owner said we could bring. The furniture/baskets are oversized for such a small space. The bathroom is also very small. The closet that contains the small refrigerator and the snacks were located in the bathroom, necessitating a jenga-like maneuvering to access . Complicating matters, the bathroom door opens into the room, and it bangs up against the front door so both can’t be open at the same time. The ceiling fan definitely needs to be cleaned. We didn't use the pool or the hot tub so I can't comment on those. We did want to use to the fire pit, but due to the unresponsive owner, we were unable. I sent 3 texts to the owner over the course of 3 days/2 nights, all went unanswered. One to confirm the number of keys he left us; one letting him know that we would be home in an hour, and asking if we could use the fire pit – didn’t know if he had to light it or if we could, we never got to use it; and one saying we left the coffee mugs and trash outside the room for it to be picked up, per the instructions in room - we got back, mugs and trash were still there. After paying nearly $700 for 2 nights, I was expecting better.
by A verified traveler
Posted 5 Aug 2019
We loved our stay at The Giraffe Inn! We hope to stay there again and will definitely send them as much business as we can. We stayed in The Dorm, which was small but not cramped, and very thoughtfully put together. The owners and staff are wonderfully friendly and accommodating. The dogs are super cute, though one is pretty stealthy around food, so watch out:) The grounds are gorgeous. It was so quiet and relaxing and nourishing.
Comment from Hotel Management
6 Sep 2019 by Pen, Hotel Management
Thanks
by A verified traveler
Amazing stay!!
Posted 30 Jul 2019 on HotelsHighly highly recommend staying at this gem in Napa!
Comment from Hotel Management
30 Jul 2019 by Pen, Hotel Management
Thanks
