Ratings based on 993 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
One night stay, friendly staff, decent gym, good food options.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hilton Garden Inn Napa, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 18 Nov 2024
Had 3 separate rooms for myself and 2 coworkers each under our own names. After checking in with my ID was given a room key to my male coworkers room and walked in on him. Upon returning to my own room at 10 pm I discovered the window was wide open 2 feet with no screen. The window did not lock. On the 2nd floor the overhang ment anyone could walk the roof into my room. When I called the front desk they said they were sold out, I had to ask multiple times for a safe room with a locking window. I was moved to a 3rd room for for the night. I could hear every single step the person above me took starting at 6 am. What a mess! No thank you.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Hilton Garden Inn Napa, Hotel Management
We appreciate your feedback!
by A verified traveler
Posted 30 Oct 2024
Very clean & the staff were great!
Comment from Hotel Management
31 Oct 2024 by Jessica W., Hotel Management
Barabara, thank you for taking the time to review your stay. We hope to see you again soon!
by A verified traveler from Lone Tree
Posted 29 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Jessica W., Hotel Management
We appreciate the perfect rating Tina! Thank you for staying with us!
by A verified traveler
Posted 28 Oct 2024
Great staff and service.
Comment from Hotel Management
28 Oct 2024 by Hilton Garden Inn Napa, Hotel Management
We appreciate your feedback! We're glad to hear you enjoyed your stay with us.
by A verified traveler
Posted 21 Oct 2024
very kind staff
Comment from Hotel Management
23 Oct 2024 by Hilton Garden Inn Napa, Hotel Management
Thank you for your feedback! We appreciate your comments!
by A verified traveler
Posted 21 Oct 2024
Staff very pleasant, rooms clean and quiet, would definitely stay again.
Comment from Hotel Management
26 Oct 2024 by Jessica Wright, Hotel Management
We are thrilled you enjoyed your stay, Cynthia! Thank you for choosing to stay with us and we hope to see you again soon!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Hilton Garden Inn Napa, Hotel Management
Thank you for your feedback!
