Ratings based on 208 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Center Moriches
Posted 3 Nov 2024
Asked for early check in weeks in advance never heard back. Reached out for pricing of wine for room never heard back. At check in time had no access and had to call - then finally received instructions
by A verified traveler
Posted 25 Oct 2024
A beautiful home, easily accessible to town shops & restaurants. Friendly staff & delicious breakfasts. Property very quaint and very clean. Really enjoyed our stay!!
by A verified traveler
Posted 23 Oct 2024
Lighting needed for evening parking behind property!
Info. Should be left with sign at desk for arrival. Ex., a phone number because the bell at desk brought no one.
I called number with site and thank goodness was given code right away.
The old carpet should be removed !
We should have been asked at check in would we want breakfast so they could be prepared for the # of guests.
We had to ask for spoons for yogurt, salt for eggs. Little things yet they weren’t considered.
by A verified traveler
Posted 14 Oct 2024
Property is located in a very quiet area of downtown Napa but only four blocks from stores, bars, and restaurants. The grounds are very pleasant, breakfast and kitchen staff were very accommodating, and the virtual check in procedure was easy.
Now the downsides. We were in the "Bridal Sweet" in the carriage house. Carpet was stained, the room had a very musty odor to it, wall paper was peeling, and the tv is not a smart tv and lacks any sort of connections to any thing. Bed was fine but nothing spectacular. Bathroom fixtures were tired, needed a major polish, and the bathroom fan was comically underpowered for a jacuzzi tub steaming.
by A verified traveler
Posted 14 Oct 2024
Beautiful Victorian house. An easy 10 minute walk to downtown Napa, for shopping and restaurants.
by A verified traveler
Posted 18 Sep 2024
Love this place. Yes it is not like a traditional hotel. But the staff in the morning are so awesome. They made great breakfast. The room is clean but smells like old carpets. I did not have any problem with the place. I had a great time in my comfy bed!
by A verified traveler
Posted 13 Sep 2024
The lady who prepared the breakfast was attentive
by A verified traveler
Posted 11 Sep 2024
by A verified traveler
Posted 10 Sep 2024
Overpriced for a room full of cheapish antiques and a musty odor. House is pretty from outside but really needs attention by it's owner if it expects to keep prices so high.Someone representing owners should be on site. The house is full of very cheap polyester " oriental" rugs. Rip out the stank carpet & refinish wood floors. There doesn't appear to be any art. Our room didn't have any ,not a piece!Breakfast was merely ok. The old girl needs some polishing up and you could charge even more. But not with curtains bought from Walmart
by A verified traveler
Posted 1 Sep 2024
This is a very well-maintained classic Victorian Bed & Breakfast. Our room was very comfortable. The mattress and pillows were perfect. The Hennessy House is approximately four city blocks from multiple restaurants and shops. It is located in a very quiet area. We felt like it was safe, comfortable and extremely convenient. The breakfast of poached eggs on toast with avocado and bacon was delightful.
