Ratings based on 992 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Only issue was the noise from outside. Don’t get a room at the rear of the hotel if you want peace and quiet!
by A verified traveler
Posted 16 Nov 2024
there was some mold at the bottom of our shower. room 444.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 2 Nov 2024
Had a great time… lots to do in this area.
by A verified traveler
Posted 30 Oct 2024
good ambience in the lobby
by A verified traveler from Las Vegas
Posted 16 Oct 2024
by A verified traveler
Posted 9 Oct 2024
The Andaz has gone down in service over past few the years, and we felt almost as though we were inconveniencing the staff, but our last trip in Oct 2024 was a change for the better. There is a new operations person - or at least new to us - Molly that made our stay outstanding. Molly was personable, engaging and professional. Molly is certainly someone we would love to see again during our business next trip.
by A verified traveler
Posted 30 Sep 2024
Lovely hotel. Nice area
by A verified traveler
Posted 23 Sep 2024
Love this hotel! It’s super clean and in a great location in Downtown Napa. You can easily walk to all the tasting rooms and restaurants close by. This is my go-to place when visiting Napa and I highly recommend it!
