Ratings based on 11 Verified Reviews
5.0 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024
Amazing stay!!! We stayed in the Hermit Crab and it was perfect for me and my wife. Plenty big enough with a nice size shower. We will definitely be back!
by A verified traveler
Posted 22 Jul 2024
Comfortable bed. Great shower! Good communication and excellent location.
by A verified traveler
Posted 19 Jun 2024 on Orbitz
Harborview is absolutely fabulous ! The location, the views, the beautiful 1 bedroom we stayed in was so comfortable.. just perfect and The caretakers were so kind ..just heavenly !!
by A verified traveler
Posted 18 May 2024
We absolutely loved our cottage. It was charming and right on the water's edge. Unfortunately, we were some of the first guests of the season so we had to break in some issues: smoke coming in from the fireplace, the hot water went out one day, and the batteries on the carbon monoxide monitor needing replaced. The staff was extremely responsive and had repair people at the house quickly. Would love to stay again during the warmer season.
by A verified traveler
Posted 11 Jun 2019
by A verified traveler
Posted 28 Oct 2018
Very relaxing and friendly in a relaxing environment with great views. Room service, gym etc...would be a bonus
Recommended
for Everyoneby A verified traveler
Beyond exceptional ACK hotel experience.
Posted 3 Sep 2016From the staff to the decor to the location and to the harbor view. If you want the most exquisite experience of Nantucket - this is a must. We will be back!
Recommended
for Everyoneby A verified traveler from vermont
Great location and very comfortable
Posted 19 Jul 2016
Pros: location, setting, parking availability
Cons: guest services and attentiveness
Location: The location is excellent. Walk to town and restaurants.
With a bit more effort this could be a 5 star place. When we arrived we found the air conditioning not working as well as the outdoor shower. We let the management know and they were very gracious and managed to get things fixed. The next day we had to ask for maid service. Apparently there was some miscommunication with the maids. The third day we got service, but were left without bath mats, hand towels and wash cloths. Once again we did ask management and the problem was rectified the next day. The place in a wonderful location, very clean and beautiful setting. I just think there needs to be a little more effort needed to assure guest satisfaction for the prices that are charged.
by A verified traveler
Posted 4 Jun 2016 on Hotels
Our stay was out of this world! Best place to stay on the island we will 100% be back!!
by Michael from Dallas
Incredible
Posted 1 May 2016 on HotelsIncredible. Super expensive and worth it. I had a two bedroom apartment on three floors with a widows walk. Wood burning fireplace!!! Seriously, I slept in front of it and never saw the bed. Amazing experience, would stay again no matter what the cost
