Ratings based on 39 Verified Reviews

4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jun 2023 on Hotels
5 out of 5
by A verified traveler

Central, comfortable and clean!

Posted 2 Sep 2020 on Hotels
This is an excellent, central hotel with wonderful friendly staff and a nice pool. The bed was really comfortable, the view from my room was great and the bathroom is pristine! The breakfast buffet was also tasty and fresh. I will definitely be back!
Comment from Hotel Management
3 Sep 2020 by Chloe, Hotel Management
Thank you for your kind feedback, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Looking forward to have you back soon.
5 out of 5
by A verified traveler

Very convenient place

Posted 5 Jul 2020 on Hotels
Overall good. Good location in Nantong.
Comment from Hotel Management
31 Aug 2020 by Chloe.Yang, Hotel Management
尊敬的客人,感谢您下榻南通雅诗阁圆融广场服务公寓并分享您的入住体验。雅诗阁品牌拥有多年丰富的管理经验,成熟的运营体系,为来自海内外的商务出行、休闲度假客人提供高端舒适的入住环境并打造温馨愉悦的入住体验,您的认可是我们的最大的荣幸。公寓全体员工真诚期待您的再次光临!
5 out of 5
by A verified traveler

Good hotel

Posted 22 Dec 2019 on Hotels
Very good location and nice hotel
Comment from Hotel Management
26 Dec 2019 by Chloe, Hotel Management
Thank you for your kind feedback, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Looking forward to have you back soon.
2 out of 5
by A verified traveler

Posted 23 Sep 2019 on Travelocity
The staff here are not polite or even nice. The beds are hard. No room service or food after 9pm. I was double charged for breakfast even though it was included in my booking. WiFi seems to never work. Stick to the intercontinental.
Comment from Hotel Management
16 Oct 2019 by chloe, Hotel Management
We are sorry if we had failed to meet your expectations during your recent stay with us. We hope to be able to welcome you again and have another opportunity to serve your better.
4 out of 5
by A verified traveler

Posted 9 Aug 2019 on Orbitz
Breakfast was average, they should have the ability to change US dollars to RMB but do not
Comment from Hotel Management
15 Aug 2019 by Chloe, Hotel Management
We will improve the quality of breakfast. The exchange service is not available now. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
5 out of 5
by A verified traveler

Posted 5 Aug 2019
Comment from Hotel Management
15 Aug 2019 by chloe, Hotel Management
Thank you for your kind feedback and looking forward to have you back soon.
4 out of 5
by A verified traveler

Posted 22 Nov 2018
Comment from Hotel Management
28 Nov 2018 by Nathan Lee, Assistant Guest Service Manager, Hotel Management
Dear guest, Thank you so much for your review score. We are glad that you enjoyed your stay with us and I believed my team will be as happy as I am. Do come back often to see us. All of us will welcome you always. :)