Ratings based on 503 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Antoine, Hotel Management
Dear Client,Thank you very much for your perfect rating!We're delighted that your stay at our hotel met your expectations.If you have any specific feedback you'd like to share about what made your stay so enjoyable, please feel free to let us know. We're always listening to our guests to continue improving our services and providing exceptional experiences.We hope to have the pleasure of welcoming you back on your next visit !Kind regards,
by A verified traveler
Comfortable
Posted 20 Jul 2024 on HotelsGood layout with all the essentials for a comfortable stay (including plates and silverware!). Clean.
Comment from Hotel Management
22 Jul 2024 by Antoine, Hotel Management
Dear client,We're delighted that your stay at our hotel met your expectations.If you have any specific feedback you'd like to share about what made your stay so enjoyable, please feel free to let us know. We're always listening to our guests to continue improving our services and providing exceptional experiences.We hope to have the pleasure of welcoming you back on your next visit !Kind regards,
by A verified traveler
Posted 13 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by Antoine, Hotel Management
Dear Sir,Thank you very much for your nice rating ! We're delighted that your stay at our hotel met your expectations.If you have any specific feedback you'd like to share about what made your stay so enjoyable, please feel free to let us know. We're always listening to our guests to continue improving our services and providing exceptional experiences.We hope to have the pleasure of welcoming you back on your next visit !Kind regards,
by A verified traveler
Posted 21 May 2024
Loved the space and light.
Comment from Hotel Management
23 May 2024 by Antoine, Hotel Management
Dear Anne,Thank you very much for your perfect rating!We're delighted that your stay at our hotel met your expectations.If you have any specific feedback you'd like to share about what made your stay so enjoyable, please feel free to let us know. We're always listening to our guests to continue improving our services and providing exceptional experiences.We hope to have the pleasure of welcoming you back on your next visit !Kind regards,
by A verified traveler
Good workspace, great location, poor breakfast&gym
Posted 28 Apr 2024 on HotelsVery functional place to stay, especially for a work trip. Unusually good lighting! And a nice large table to work at. Very firm mattress . The tiny kitchen area is good for heating up food that you buy at the convenience grocery nearby. Don’t pay in advance for the sub-par breakfast; crowded and slow on busy days. Go to the Cafe des Plantes around the corner! It’s misleading that they advertise a gym: a tiny room with one bike, one rower, and no weights or bar. I’d consider staying there again for sure, if I don’t want to pay more for something more plush.
Comment from Hotel Management
30 Apr 2024 by Antoine, Hotel Management
Dear Guest,Thank you for your detailed feedback! We're glad to hear that you found our place functional, especially for a work trip. It's great to know that you appreciated the unusually good lighting and the spacious table for work. We'll take note of your comment regarding the firm mattress and the usefulness of the tiny kitchen area for heating up food.We apologize for any inconvenience you experienced with the breakfast service. Your feedback about the crowded and slow mornings on busy days is valuable to us, and we'll work on improving this aspect of our service. Thank you for the recommendation to visit Café des Plantes nearby; we'll be sure to pass it along to our future guests.Regarding the gym, we apologize if our advertisement was misleading. We appreciate your honesty about the limited equipment available. We'll review our gym description to ensure it accurately reflects the facilities provided.We're delighted to hear that you would consider staying with us again ! Kind regards,
by A verified traveler
Posted 19 Apr 2024 on Hotels
The receptionists were wonderful but the maintenance of the property was poor. There was a ball of hair and dirt (probably from the drain) in the towel. The door lock was also slightly dodgy, so I had to use clothes hangers to secure them and feel safe.
Comment from Hotel Management
22 Apr 2024 by Antoine, Hotel Management
Dear Guest,Thank you for sharing your feedback with us.We're glad to hear that you had a positive experience with our receptionists. However, we're truly sorry to learn about the maintenance issues you encountered during your stay. Your comfort and safety are of utmost importance to us, and it's disappointing to hear that the cleanliness and functionality of the room did not meet your expectations.Please accept our sincerest apologies for the inconvenience caused by the cleanliness of the towel and the door lock. We will address these issues with our housekeeping and maintenance teams to ensure that they are rectified promptly.We appreciate your valuable feedback as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Kind regards,
by A verified traveler
Posted 14 Apr 2024
Near to public transport and tourist offices
Comment from Hotel Management
15 Apr 2024 by Antoine, Hotel Management
Dear Sir,Thank you for sharing your feedback with us. We are glad to hear that you found our location convenient, being near public transport and tourist offices.Your satisfaction is important to us, and we are constantly striving to provide the best possible experience for our guests. If you have any further comments or suggestions on how we can improve, please feel free to let us know.We hope to have the opportunity to welcome you back in the future !Kind regards,
by A verified traveler
Posted 24 Mar 2024
The property was located close to mass transportation and the people working there were very kind and helpful. Unfortunately, when we arrived one of the doors to the rooms would not lock from the outside which posed some security issues so that was inconvenient. The lock was fixed the next day. The hallway rugs are not very clean and my room did not smell very clean upon arrival.
We did have an issue with a homeless man coming up to our group and being rather aggressive and following us around. We ducked quickly back into our hotel but he followed us and shouted at us which really scared our students. This does happen in large cities but unfortunately it happened the first night that we were there. There are also men who gather on that street and did call out and verbally harass us in the evenings.
The rooms themselves are very well equipped and the beds and rooms are very comfortable. All in all you get good value for the money however the area could potentially be an issue.
Comment from Hotel Management
25 Mar 2024 by Antoine, Hotel Management
Dear Madam,Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We're delighted to hear that you found our property conveniently located near mass transportation and that our staff were kind and helpful throughout your visit.We sincerely apologize for the inconvenience caused by the issue with the room door lock upon your arrival. We understand the importance of security, and we're glad that the lock was promptly fixed the next day. Your comments regarding the cleanliness of the hallway rugs and the initial odor in your room have been duly noted, and we will ensure that appropriate measures are taken to address these concerns.We are deeply sorry to hear about the unsettling encounter with the homeless individual and the harassment experienced from individuals on the street. The safety and comfort of our guests are of utmost importance to us, and we will work closely with local authorities to enhance security measures in the vicinity to prevent such incidents from occurring in the future.On a positive note, we're pleased that you found our rooms well-equipped and comfortable, and that you felt you received good value for your money overall.We truly appreciate your valuable feedback as it allows us to continually improve the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay.Kind regards,
by A verified traveler
Posted 14 Oct 2023 on Wotif
close to major railway station and tramlines
Comment from Hotel Management
16 Oct 2023 by L'équipe Adagio Nantes Centre, Hotel Management
Dear Sir,We thank you for your review.See you soon !
by A verified traveler
Clean, convenient and modern
Posted 5 Oct 2023 on HotelsModern, clean, central, well equipped, convenient to station. Breakfast was very basic and it would be preferable to organise your own in your room.
Comment from Hotel Management
6 Oct 2023 by L'équipe Adagio Nantes Centre, Hotel Management
Dear Sir,We thank you for sharing your experience with us !See you soon,
