Ratings based on 18 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 13 Feb 2024
The staff are not welcoming enough :(
by A verified traveler
Posted 1 Jul 2023
Nice hotel. Staff are friendly and they sent fruits and cake for my birthday.
by A verified traveler
Posted 3 Jul 2021 on Hotels
Wonderful experience, and i will definitely stay there again!
Comment from Hotel Management
1 Aug 2021 by Lady in Red , Hotel Management
Dear guests: Thank you for choosing Nanjing Kempinski Hotel. We are very happy that you have a pleasant staying experience. Your affirmation is our driving force to move forward.Kempinski Hotel Nanjing adheres to the concept of "visiting the past and asking the present" and exploring the concept of "European luxury" and is committed to bringing guests a comfortable and beautiful experience. We look forward to your choosing Nanjing Kempinski Hotel again! Lady in Red Sylvia
by A verified traveler
Posted 19 Oct 2020
Great stay, clean and nice. Staff is friendly and the location is convenient.
Comment from Hotel Management
22 Oct 2020 by Hotel Management team, Hotel Management
Dear guests,
Thank you for choosing Kempinski Hotel Nanjing. I am glad that you are satisfied with the service of the hotel. Your recognition is the driving force for our continuous progress. Kempinski is committed to bringing comfort and excellence to our guests. Thank you again for your feedback and we look forward to seeing you again at Kempinski Nanjing.
Hotel Management team
by A verified traveler
Brand new Hotel
Posted 5 May 2020 on HotelsVery nice and brand new top class Hotel.
Service at high level and can absolutely be recommended..
by A verified traveler from Singapore
Posted 29 Dec 2019
Perfect hotel. Room was extremely comfortable - bed was firm and good to lie in for hours, amenities were good and staff warm, friendly and helpful. The breakfast buffet was a HUGE spread. Took us 2 breakfasts to finish trying everything. The hotel also helped us organise a good day tour. Highly recommend this hotel.
by A verified traveler
Posted 16 Dec 2019
Brand new hotel which is really nicely appointed. Great pool and gym. The room was really nice. The only thing that is a bit odd is the location. It's not really near much that tourists/business people would gravitate towards. However, it is easy enough to take a taxi and/or walk to some locations.
by A verified traveler from Tsukuba
Posted 25 Nov 2019
Newly opened high-class facility. Stylish design of lobby, guest room, lounge etc..
by A verified traveler
Posted 3 Nov 2019
Near to supermkt and other local shops. Hotel staffs are cery warmth and friendly.
by A verified traveler
Posted 29 Oct 2019
Nice place with great service staff. New hotel opened in Oct this year.
