Ratings based on 386 Verified Reviews
4.0 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2024
Given a room overlooking a main thoroughfare. The thermostat on the wall was there for looks only as it did nothing to change the temperature. So, I had to either have a hot room or a noisy room. Desk staff had limited English skills. Exercise room needs a good cleaning.
by A verified traveler
Nice hotel in Nancy
Posted 4 Oct 2024 on HotelsDifficult to get the most appropriate address to drive to. The web site address is best, however, you have to park on the footpath and register before you can park. 5pm check in was an issue for us, had to drive outside city and wait 2 hours before being able to check in. Location was good, close to everything and easy walk to city centre. Again no ability to watch tv in english or screen mirror.
by A verified traveler
Posted 27 Sep 2024
Overall okay. Very nice area around it and close to the bus station. A few steps from bus that takes directly to the center.
Disappointed by the cleanliness. The amount of dust gave us allergies and the bathroom seemed uncleaned as well as the kitchenette with cooking marks all over
by A verified traveler
Posted 24 Aug 2024
by A verified traveler
Posted 21 Jul 2024 on Hotels
Overall the stay was pleasant.the only draw back was the inability to reduce the air conditiong in the room, which was set at an incredible 27.0C. Had to leave the window open!
by A verified traveler
Posted 13 Jun 2024 on Hotels
Dirty bed sheets and no car parking spaces when arived.
by A verified traveler
Posted 2 Jun 2024 on Hotels
by A verified traveler
Posted 12 May 2024
A very clean and comfortable room, close to the Aachen Cathedral.
by A verified traveler
Nice stay, but no warm water
Posted 1 May 2024 on HotelsThe property was clean and it looked like in the photos minus the bloom and bliss and flowers in the vase.
What got me a bit uncomfortable was that the parking was not available anymore (so maybe ask in advance to keep you a spot - but there are parking lots not far away from the venue and I think they are cheaper) and no one asked for any identification. I just got there and was handed the key. That was it, no more info was given. It looked like the place was ran by smiling youngsters who don't bother much. When asking a question it felt like I was replied to in a fast way, yet friendly.
Downsides: No bedsheet for the blankets for the couch and no warm water at all :( not even lukewarm.
by A verified traveler
Posted 22 Apr 2024 on Hotels
