Ratings based on 181 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Staff very helpful
by A verified traveler from Holon
Posted 14 Dec 2024
Great location right next to main train station , main attractions within walking distance , great staff, parking available really close
Comment from Hotel Management
18 Dec 2024 by Thomas, Hotel Management
Dear Sir,Thank you very much for that review! :)Have a lovely day,
by A verified traveler
Posted 3 Sep 2024 on Hotels
by A verified traveler
Posted 1 Sep 2024 on Hotels
by A verified traveler
Globe trotteur
Posted 13 Jul 2024 on HotelsExcellent accueil et service. Hôtel à distance de marche pour les visites. Ch privilège au dernier étage très tranquille et belle vue sur la montagne.
Comment from Hotel Management
21 Jul 2024 by Thomas - Premier de réception, Hotel Management
Chère Nicole,Un grand merci pour ce retour!Au plaisir de vous revoirCordialement,
by A verified traveler from Niskayuna
Posted 11 Jul 2024
Mostly excellent. The staff were tremendously helpful.
Parking is not the most convenient but nearby regardless; it is the garage for the train station right next door.
Comment from Hotel Management
21 Jul 2024 by Thomas - Premier de réception, Hotel Management
Dear Neil,Thank you so much for your feeback.Hope to see you again soon.Best regards,
by A verified traveler
Posted 1 Jul 2024 on Hotels
Everything was excellent. Great room, convenient location, and professional service. It has the feel of a hotel geared to business travelers. I would stay there again without a moment’s hesitation. The only thing missing was any warmth. The staff does not stand or sit out at the front desk, greeting guests as they enter or leave. They come out from the glass paneled office when they see someone requiring assistance. They are unfailingly professional and helpful, but very formal.
Comment from Hotel Management
2 Jul 2024 by La Direction, Hotel Management
Dear Madam, Dear Sir,We very much appreciate your comments regarding your stay at the Mercure Nancy Centre Gare.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Management Team
by A verified traveler
Posted 28 May 2024
Everything was good.
Comment from Hotel Management
30 May 2024 by La Direction, Hotel Management
Dear Carmen,We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 22 Dec 2023 on Hotels
Convenient location right next to train station, a fridge would be useful
by A verified traveler
Posted 1 Jul 2023
Very convient to train
Comment from Hotel Management
4 Aug 2023 by Thomas, Hotel Management
Chère Madame,Un grand merci pour ce superbe retour! :)Au plaisir de vous revoir,Belle journée,Thomas - Premier de réception
