Ratings based on 580 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
I had a great stay for 1 night. The staff was very pleasant, my room very quiet (rm 602) , and had a hot shower and good internet.
Comment from Hotel Management
17 Oct 2024 by Aurélia, Hotel Management
Thank you very much Richard for this magnificent 5/5 rating!We are delighted to read that you had a pleasant stay with us, thanks in particular to the quality and professionalism of our team, available 24/7, as well as the comfort of your room.We look forward to welcoming you again during a future stay in Nancy,Happyculturement,
by A verified traveler
Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by Aurélia, Hotel Management
Merci Ann d'avoir pris le temps de laisser un avis et de noter notre établissement ! Nous sommes heureux de lire que vous avez passé un agréable séjour chez nous, notamment grâce à la qualité et au professionnalisme de notre équipe, disponible 24h/24, et sa situation au cœur de la ville de Nancy. Au plaisir de vous accueillir à nouveau lors de votre prochain séjour à Nancy, Happyculturement,
by A verified traveler
Posted 16 Sep 2024 on Hotels
Convenient location close to train station. Clean room and comfortable bed. Bathroom is tight by American standard but clean and towels are plush. Most importantly the staff are friendly and helpful. It was a very comfortable stay for a tired traveler.
Comment from Hotel Management
17 Sep 2024 by Aurélia, Hotel Management
Thank you Lilian for this superb 10/10 rating and for taking the time to write a review! We are happy to read that you had a pleasant stay with us, in particular thanks to the quality and professionalism of our team available 24/7, as well as the comfort of your room. We look forward to welcoming you again during your next stay in Nancy. Happyculturement,
by A verified traveler
No parking.
Posted 27 Jul 2024 on HotelsTerrible place to park a large van that’s for sure but that’s partly my fault l suppose for staying so close to the centre.
Comment from Hotel Management
30 Jul 2024 by Aurélia, Hotel Management
Thank you very much Gerard for this 8/10 rating and for taking the time to share your opinion.We are delighted to read that you had a pleasant stay with us, thanks in particular to the quality and professionalism of our team, available 24/7 as well as the location in the heart of the city of Nancy.Indeed as indicated on Expedia.com, we do not have parking at the hotel. Never hesitate to contact us so that we can tell you the best place to park and facilitate your arrival at the hotel.We look forward to welcoming you again,Happyculturement,
by A verified traveler
Posted 3 Jul 2024
Comment from Hotel Management
8 Jul 2024 by Quentin FRANÇOIS - Directeur/manager, Hotel Management
Merci beaucoup pour ce 5/5 Ian !Nous sommes ravis que vous ayez passé un agréable séjour parmi nous à Nancy !HappyCulturement,
by A verified traveler
Posted 10 May 2024 on Hotels
Comment from Hotel Management
12 May 2024 by Aurelia, Hotel Management
Merci Camila d'avoir pris le temps de laisser un avis et de noter notre établissement ! Nous sommes heureux de lire que vous avez passé un agréable séjour chez nous, notamment grâce à la qualité et au professionnalisme de notre équipe, disponible 24h/24, et sa situation au cœur de la ville de Nancy. Au plaisir de vous accueillir à nouveau lors de votre prochain séjour à Nancy, Happyculturement,
by A verified traveler
Posted 10 Apr 2024
we have a room facing the park the view in the morning and evening is pleasant.
staff is excellent, They happy to assist you any way they can to make your stay pleasant
Comment from Hotel Management
15 Apr 2024 by Quentin FRANÇOIS - Directeur/Manager, Hotel Management
Thank you so much for your excellent feedback!We're delighted you enjoyed your stay with us!We hope to see you soon in Nancy!
by A verified traveler
Posted 31 Aug 2023
The building and rooms are beautiful and vintage. Loved the decor, staff were really friendly, good central location. Tea and coffee making facilities, sparkling water dispenser , coffee machine and cake! in reception. Difficult to park outside to drop luggage off and I hadn't been advised about this and the temporary road closure and road works.
Comment from Hotel Management
31 Aug 2023 by Aurélia, Hotel Management
Thank you very much Sabine for this magnificent 4/5 rating!We are delighted to read that you had a pleasant stay with us, thanks in particular to the quality and professionalism of our team, available 24 hours a day, as well as the comfort of your room.Looking forward to welcoming you again during a future stay in Nancy,Happyculturement,
by A verified traveler
Two days In Nancy
Posted 16 Mar 2023 on HotelsLovely staff, great room and good location
Comment from Hotel Management
22 Mar 2023 by Aurélia, Hotel Management
hello Michelle and thank you very much for this magnificent note of 10/10. We are delighted to read that you enjoyed your stay with us and we would be delighted to welcome you again, Happyculurement,
by A verified traveler from Brookings
Posted 14 Oct 2022
Stayed there 3 nights and ended up extending for another night. Staff are excellent—friendly and very helpful. Rooms (compared to N. America) are small but bed and bathrooms were clean. Elevator is tiny so we took the stairs most of the time when we didn’t have luggage. No AC but the nights were cool and we opened the windows (Don’t do this if you are sensitive to sound—you’ll hear the noise from outside). Very basic toilettries provided—all-in-one hand, body and hair soap in a dispenser, that’s it. So bring your own if you need lotion, conditioner etc. Complimentary coffee/tea available in rooms and in the lobby. The location is excellent if you want to be near the shops, train, bus and tram station. We felt safe during our stay.
Comment from Hotel Management
18 Oct 2022 by Aurélia , Hotel Management
Hello Kristina and thank you very much for your note and your kind words towards our team and our hotel. We are delighted to read that you appreciated the welcome given by our team as well as the location in the heart of the city of Nancy. We take note of your remarks concerning the toiletries and will report the information to our management. We would be delighted to welcome you again during a possible next stay in Nancy, Happyculturement,
