Ratings based on 354 Verified Reviews
4.0 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Overall okay. Very nice area around it and close to the bus station. A few steps from bus that takes directly to the center.
Disappointed by the cleanliness. The amount of dust gave us allergies and the bathroom seemed uncleaned as well as the kitchenette with cooking marks all over
by A verified traveler
Posted 24 Aug 2024
by A verified traveler
Posted 13 Jun 2024 on Hotels
Dirty bed sheets and no car parking spaces when arived.
by A verified traveler
Posted 2 Jun 2024 on Hotels
by A verified traveler
Posted 12 May 2024
A very clean and comfortable room, close to the Aachen Cathedral.
by A verified traveler
Nice stay, but no warm water
Posted 1 May 2024 on HotelsThe property was clean and it looked like in the photos minus the bloom and bliss and flowers in the vase.
What got me a bit uncomfortable was that the parking was not available anymore (so maybe ask in advance to keep you a spot - but there are parking lots not far away from the venue and I think they are cheaper) and no one asked for any identification. I just got there and was handed the key. That was it, no more info was given. It looked like the place was ran by smiling youngsters who don't bother much. When asking a question it felt like I was replied to in a fast way, yet friendly.
Downsides: No bedsheet for the blankets for the couch and no warm water at all :( not even lukewarm.
by A verified traveler
Posted 22 Apr 2024 on Hotels
by A verified traveler
Posted 6 Apr 2024
When we realised we won't be in before 7, I tried to call the number on the Expedia confirmation email. This wasnt the hotel but switchboard gave me the number for hotel. It took me 5 tries and waiting in the phone for over 30 mins to get hold of someone. The information on Expedia, their website and the waiting music information for opening times ate all different.
If I had a choice I wouldnt have stayed, it was revolting but I didnt want to alarm my family. I washed everything but next day all of us had diarrhoea.
by A verified traveler
Posted 26 Feb 2024 on Hotels
Great room for the price we paid, clean comfy and satisfying, would book again.
by A verified traveler
Posted 29 Jun 2023
I personally can not imagine hotels with no air conditioning, this is simply crucial to me. The apartments are really tiny ones, the bedroom is hard to fit a couple in. The smell of rooms is somehow weird, I didn’t like it
