Ratings based on 261 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Aug 2024
Old building with some interesting decorative features. Very small but adequate room with the worst bathroom possible. Knees pressed against shower door when on loo and the tiniest shower with mouldy grout and chipped tiles. Water pressure was so bad that i couldn't wash my hair.
Comment from Hotel Management
7 Aug 2024 by Steve Front office manager, Hotel Management
Dear Russel,Thank you for your comment.I am sorry to read that your stay did not go well.Best regards
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
28 Jun 2024 by Steve Front office manager, Hotel Management
Bonjour Martin, Merci pour votre commentaire.Au plaisir de vous revoir au Grand hôtel de Flandre.
by A verified traveler
Posted 5 Mar 2024 on Hotels
Comment from Hotel Management
6 Mar 2024 by Steve Front office manager, Hotel Management
Merci pour votre commentaire sur le site internet de Hotels.com
by A verified traveler
A little old-fashioned, but very convenient
Posted 22 Jan 2024 on HotelsVery convenient location right opposite the station.
A little old-fashioned, could do with some modernisation and improvements, but certainly not a terrible place to stay.
Friendly staff.
Comment from Hotel Management
24 Jan 2024 by Steve Front office manager, Hotel Management
Dear Phil,Thank you for your comment.We hope to see you again during a future stay in Namur.
by A verified traveler
Posted 29 Dec 2022 on Hotels
Comment from Hotel Management
29 Dec 2022 by Steve Chef de réception, Hotel Management
Bonjour Gary,Merci pour votre commentaire sur le site de Hotels.com.Je suis heureux de lire que votre séjour s'est bien passé et que celui-ci a répondu à vos attentes.Nous espérons vous revoir au Grand Hôtel de Flandre lors d'un futur séjour à Namur.
by A verified traveler from Cambridge
Posted 12 Oct 2022
My only quibble were m the cleaning ladies at 8am talking loudly for 1 hour outside my room. Surprised they didn’t actually have any work to do - woke me up. Other than that 5 stars for a budget hotel in Belgium.
Comment from Hotel Management
14 Oct 2022 by Steve Front office manager, Hotel Management
Dear Isabel,Thank you for your comment on the Expedia website.I am happy to read that your stay went well and that it met your expectations.I will pass on your feelings to the maid service.Looking forward to seeing you again at the Grand Hôtel de Flandre during a future stay in Namur.
by A verified traveler
Conveniently Located Hotel.
Posted 5 Feb 2022 on HotelsI stayed for one night on a short trip to Namur. The hotel was conveniently located oppsite the railway station, and close to everything, sights, restaurants and bars. Friendly and helpful reception staff and good sized room with tv/ac/tea & coffee/fridge etc. Happy with the rooom and the hotel. A reasonable price too.
Comment from Hotel Management
6 Feb 2022 by Steve Chef de réception, Hotel Management
Dear David,
Thank you for your comment on the Htels.com website.
I am happy to read that your stay met your expectations.
I will pass on your feelings to the staff.
We will be happy to see you again at the Grand Hôtel de Flandre, during a future stay in Namur.
by A verified traveler from Miramar
Posted 2 Feb 2022
Beds need to be refurbished
Comment from Hotel Management
2 Feb 2022 by Steve Chef de réception, Hotel Management
Thank you for your comment on the Expedia site.
All our rooms have been restored and have a small fridge (empty), a safe, free wifi, a double window to best reduce external nuisance, ...
We hope to see you again at the Grand Hôtel de Flandre during a future stay in Namur.
by A verified traveler
Posted 22 Mar 2021 on Hotels
Comment from Hotel Management
23 Mar 2021 by Steve Malin Chef de réception, Hotel Management
Madame, Monsieur,
Merci pour votre retour, à la suite de votre séjour dans notre établissement.
Nous espérons avoir l'occasion de vous revoir lors d'un prochain séjour à Namur.
by A verified traveler
Posted 22 Mar 2021 on Hotels
Comment from Hotel Management
23 Mar 2021 by Steve Malin Chef de réception, Hotel Management
Madame, Monsieur,
Merci pour votre retour, à la suite de votre séjour dans notre établissement.
Nous espérons avoir l'occasion de vous revoir lors d'un prochain séjour à Namur.
