Ratings based on 439 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Coldstream
Posted 2 Nov 2024
What a lovely spot to enjoy all that Nambucca Heads has to offer. Downhill to great restaurants, and river walk/beach hike. Woolwoths grocery across the street.
Comment from Hotel Management
11 Nov 2024 by Shannon , Hotel Management
Hi Diane Thanks so much for your wonderful review, we’re glad you enjoyed your stay, and look forward to having you backCheers, The Beach Rooms Team
by A verified traveler
Posted 30 Oct 2024
Property was in a great location.
Comment from Hotel Management
11 Nov 2024 by Shannon , Hotel Management
Hi RichardThanks for your positive review, we’re glad you enjoyed your stay, and look forward to having you backCheers, The Beach Rooms Team
by A verified traveler
Posted 26 Oct 2024
Great views, carpark although had to squeeze in. Lovely apartment and supermarket close by. After hours arrival available but was provided with incorrect key code. Luckily we guessed the correct code. Thanks
Comment from Hotel Management
27 Oct 2024 by Shannon, Hotel Management
Hi CindyThanks so much for writing back to us, we’re glad you enjoyed our space and beautiful views, and hope to see you again.Apologies for the mishap with your lock box, usually our late check in procedure runs very smoothly!Cheers, The Beach Rooms Team
by A verified traveler
Posted 26 Oct 2024
We only spent one night and were tempted to stay a week. Stunning accommodation, friendly & very helpful staff with the most stunning view! Highly recommend The Beach Rooms
Comment from Hotel Management
27 Oct 2024 by Shannon, Hotel Management
Hi GlennThanks for your wonderful review, we really appreciate it!We’re glad you enjoyed your stay, and look forward to having you back for even longer next time!Cheers, The Beach Rooms Team
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Shannon, Hotel Management
Hi LukeThanks for your positive review, we’re glad you enjoyed your stay, and look forward to having you backCheers, The Beach Rooms Team
by A verified traveler
Posted 13 Oct 2024
A great place to stay. Lovely location, rooms were beautifully decorated , fabulous view .
Comment from Hotel Management
13 Oct 2024 by Shannon, Hotel Management
Hi JoyThanks so much for writing back to us, we’re glad you enjoyed our space, the views are pretty special!Hope to see you again,Cheers, The Beach Rooms Team
by A verified traveler
Posted 11 Oct 2024
Lovely spot with aesthetically pleasing rooms and a beautiful view! Would stay again!
Comment from Hotel Management
13 Oct 2024 by Shannon, Hotel Management
Hi KristyThanks for your positive review, we’re glad you enjoyed your stay, and look forward to having you backCheers, The Beach Rooms Team
by A verified traveler
Posted 9 Oct 2024
The terse email saying my booking would be cancelled one day prior caused undue stress to my holiday. Expedia said my final payment was due the day of the booking - the hotel didn’t know their own terms with Expedia.
This, coupled with the fact I tried to call to rectify the situation and was told on the voicemail not to leave a message as they don’t bother to respond just did not seem customer focused at all.
The property is great and the area is great but the email and subsequent phone call put a bad taste in my mouth about what should have been a great experience.
Comment from Hotel Management
10 Oct 2024 by The Beach Room team, Hotel Management
Hi Katie,Thanks for providing this feedback. We have taken on board your comments and will pass them on to management. We will also liaise with Expedia to ensure smoother communication lines for our guests.ThanksThe Beach Rooms Team
by A verified traveler
Posted 7 Oct 2024
Great location, nicely renovated rooms, lovely staff
Comment from Hotel Management
10 Oct 2024 by The Beach Room team, Hotel Management
Hi Janice,Thanks for your positive review, we’re glad you enjoyed your stay, and look forward to having you backCheers, The Beach Rooms Team
by A verified traveler
Posted 29 Sep 2024
Very clean and comfortable
Comment from Hotel Management
29 Sep 2024 by Shannon , Hotel Management
Hi RosyThanks so much for writing back to us, we’re glad you enjoyed our space, and hope to see you again,Cheers, The Beach Rooms Team
