Ratings based on 76 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Very good, very clean!
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Dear Ivan,Thank you for taking the time to share your feedback about your stay at Hotel Spa Villa Nazules.We are delighted that you had such a wonderful experience at our hotel. It's fantastic to hear that you found our rooms to be exceptionally clean, as we take great pride in maintaining the highest standards of cleanliness throughout our property. Our dedicated housekeeping team works diligently to ensure every corner of the hotel, from our spacious rooms to our Agua & Luz Spa, is impeccably maintained.We're equally pleased that you appreciated the overall condition of our hotel. As a unique wellness-spa hotel nestled amidst beautiful olive groves, we strive to create a harmonious blend of rustic charm and modern comfort. Our rooms, designed with your well-being in mind, feature individually controlled air conditioning, parquet flooring, and balconies overlooking the surrounding landscape.Your positive remarks about our service are truly gratifying. Our multilingual team is committed to providing exceptional hospitality, whether it's at our 24-hour reception, in our Mar de Olivos Restaurant, or during your relaxing moments at our spa. We aim to make every guest feel welcomed and cared for throughout their stay.We hope to have the pleasure of welcoming you back to Hotel Spa Villa Nazules in the future.Best wishes,
5 out of 5
by A verified traveler from Sunnyvale

Posted 10 Sep 2024
Everything was so great
Comment from Hotel Management
3 Oct 2024 by Javier Ortiz, General Manager, Hotel Management
Dear Kenneth,Thank you for sharing your experience with us.We are overjoyed that you appreciated the impeccable cleanliness of our rooms, the pristine condition of our hotel, the attentive service provided by our team, and the array of amenities in your accommodations. It is our pleasure to offer guests a serene oasis amidst the olive groves, with each room designed for comfort and relaxation.We look forward to seeing you again.Best regards,Javier Ortiz, General Manager
5 out of 5
by A verified traveler

40th wedding anniversary trip

Posted 22 Jun 2024 on Hotels
Check in was easy staff friendly and helpful. Location lovely. Parking was good. Room was amazing comfortable bed. Definitely would recommend and return.
Comment from Hotel Management
26 Jun 2024 by Natalia Guzmán, General Manager, Hotel Management
Dear Pauline,Thank you for sharing the review of your stay with us.We are delighted that you appreciated the easy check-in process, the helpful staff, and our convenient parking facilities.We are also pleased that you found the location appealing and enjoyed the comfort of your room, particularly the bed, which is designed to offer a restful night's sleep surrounded by tranquil olive groves and fields.We look forward to welcoming you back.Kind regards,Natalia Guzmán, General Manager
5 out of 5
by A verified traveler

Posted 10 Jun 2024
beautiful hotel in a beautiful setting
Comment from Hotel Management
26 Jun 2024 by Natalia Guzmán, General Manager, Hotel Management
Dear Warren,Thank you for your kind review of your recent stay at our hotel.Our team at Hotel Spa Villa Nazules takes great pride in ensuring a serene and inviting atmosphere, so we're glad that you found the hotel's setting to be beautiful.Additionally, we appreciate your feedback on our amenities and are pleased to offer a range of features designed for comfort and convenience, including air conditioning, minibars and plush bathrobes, to enhance our guests' experiences.We are thrilled to learn of your satisfaction with the cleanliness of our accommodations and the pristine condition of our facilities. It is also heartening to know that our dedication to service left a memorable impression on you.We look forward to seeing you again.Best wishes,Natalia Guzmán, General Manager
3 out of 5
by A verified traveler from Beverly Hills

Posted 22 Feb 2020
Property was about 10 miles away from where Expedia had it listed. Nice people, but facilities a little tired.
Comment from Hotel Management
24 Feb 2020 by José Hernández, Hotel Management
Dear Customer: First of all thank you very much for choosing Villa Nazules. We are very happy to know that customers value their stay at the hotel. We want to thank you for sharing your opinion on this page and above all, for your kind comments to the hotel staff, who strives every day to provide the best service to our customers. Estamos ubicados en Almonacid de Toledo, aproximadamente a 18 km de Toledo. Contactaremos con Expedia para que actualice nuestra ubicacion o distancia a Toledo. Receive a cordial greeting from the entire team of Villa Nazules and see you soon.
4 out of 5
by A verified traveler

Good getaway stay

Posted 4 Nov 2019 on Hotels
Comfortable stay with nice restaurant and food, staff was friendly but the room would have been better without flies! Overall a great hotel.
Comment from Hotel Management
5 Nov 2019 by José Hernández, Hotel Management
Dear Guest, We would like to thank you for taking the time to fill our Quality Questionnaire, expressing your opinions. Your valuable co-operation has been most useful for us to get our main target: to try and improve all our customers satisfaction to its highest, and therefore to achieve our service maximum level. Finally, we look forward to welcoming you in our hotel. Yours faithfully, Manager
4 out of 5
by A verified traveler

Posted 4 Jul 2019
Calming location, good restaurant, spa circuit is fun
Comment from Hotel Management
4 Jul 2019 by José Hernández, Hotel Management
Dear Mr/Ms Guest. First of all thank you very much for your comments and for staying with us. We are glad to hear that you were happy with our services. We strive to improve to the point of leading our industry in guest satisfaction and service. We take your experience to heart. If I can provide any assistance, don't hesitate to contact me directly. Best Regards,
4 out of 5
by A verified traveler

In the middle of nowhere

Posted 5 Jun 2019 on Hotels
It is nice hotel but the location is in the middle of nowhere.
Comment from Hotel Management
11 Jun 2019 by Recepción, Hotel Management
En primer lugar muchas gracias por su confianza en Hotel Villa Nazules**** Hípica Spa. Lamentamos que el entorno no haya sido de su agrado, el Hotel esta situado entre olivares a la falda de la montaña y creemos que es una ubicación perfecta para el descanso y el disfrute del aire libre. Deseamos que en otra ocasión nos visite y pueda disfrutar de Hotel Villa Nazules**** Hípica Spa. Un saludo
4 out of 5
by A verified traveler

Posted 27 Sep 2018 on Hotels
Comment from Hotel Management
5 Oct 2018 by José Hernández, Hotel Management
Estimado Cliente, Permítame agradecerle el tiempo que nos dedicado en proporcionarnos su valoración acerca de su estancia en Villa Nazules. Muchísimas Gracias y estaremos encantados de poder darles la bienvenida nuevamente. Un afectuoso saludo, José Hernández
4 out of 5
by A verified traveler

Nice place

Posted 12 Sep 2018 on Hotels
we had a great stay.
Comment from Hotel Management
13 Sep 2018 by José Hernández, Hotel Management
Dear Mary Jean, We would like to thank you for taking the time to expressing your opinion. Your valuable co-operation has been most useful for us to get our main target: to try and improve all our customers satisfaction to its highest, and therefore to achieve our service maximum level. Finally, we look forward to welcoming you in our hotel. Yours faithfully, José Hernández Manager
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